Audi on demand Car Rental 4+

Silvercar is Audi on demand

Silvercar

Designed for iPad

    • Free

Screenshots

Description

Audi on demand allows you to book a rental car in just a few seconds. Every car in the fleet is a premium Audi- what you reserve is what you get. Rent with convenience at your local Audi dealership.



The Audi on demand app puts premium, hassle-free car rental at your fingertips.



Features:
• Sign up, reserve and drive an Audi with just a few taps
• No paperwork. Everything is done seamlessly in the app
• Pick up and delivery options available
• Hassle-free return. No paperwork needed
• CarPlay

What’s New

Version 3.0.9

Thank you for renting with Audi on demand! We make regular improvements to our app so you can get the most from your rental. In this version, we've launched a new architecture to improve your audi

Ratings and Reviews

RFPenny ,

Terrible Customer Service for a Premium Brand

For what is perceived to be a premium brand, I am astonished at the customer service and booking process. As would have been first-time users, we reserved an A4 a couple of months in advance to be picked up in Orlando. We filled out all pertinent details including drivers license information, flight details and the like. Two days before our flight they cancelled the reservation with no notice. When we called and had to leave a message, they finally called back and claimed we had received texts about completing our profile. The profile was complete since they had all of our information when they finally called us back, and no texts were received. I’m not sure why their policy is to only send texts, and not emails like the confirmation regarding the threat of a cancellation. They rebooked us, at a cost of $30 more than we originally booked for. The customer service provided by Revlon, the associate, was sub par, and when asked to speak to a supervisor, her only response is that he would maybe send us an email. I’m sure that email will go where the texts supposedly went... to no one. So, no thank you Silvercar, you’ve lost a customer.

mr ,f ,

Very poor communication skills

Great experience,,beautiful cars,,for the 200$deposit plus rental,,should be,,my first take I was accused of removing a tire,,1 I dnt even know how to change a tire but he was very persistent about not to worry that I picked good insurance,,I’m telling him ,stop insisting that I would do such a thing and telling me not to worry because I was covered,,then today I bring back a viacle,,guy inspected the car says great you good to go,,20’minuts later I get a message saying how he going to deduct 300 for smoking damage,,I was still in the area so I called the hotline number and the lady told me that they wouldn’t let me go without telling me about that and I’m like we on the phone now and I’m on my way back to the rental place,,when I get there he tells me it was a miss understanding and that next time I’m gonna be charged,I dnt know about other Silvercar places but on 42nd st,,be very careful,,and always make sure they return your money because some how Silvercar intrust their employee with certain power and they can mishandle your funds in your account and claim an error,,besides that ,,Silvercar is good,,but the employees will mess up and find a way for us to pay for it that’s why they make us pay insurance,,that make a mistake it’s easy to blame the renter,,be careful,,things are getting better,,some people just never change

coismi ,

Stranded by SilverCar

I made my reservation three days before I was due to be in Northern Virginia. I had a 5 hour ride share to get dropped at Audi of Chantilly, VA. On the day of my rental reservation, I get a text at 2:17 pm, my reservation is at 3pm, informing me that I need to reverify my ID, bring a passport, and a utility bill. I've been traveling since 9:30 that day. How on earth would i have the items that it says 'may be required' after I'm enroute? I called the SilverCar Helpline and was assured that i was good to go on car rental or I would've changed my plans hours prior. The agent at Audi Chantilly misrepresented the situation more than once and then accused me of fabricating a story. Claimed that I had claimed to have rented from there before. No such claim was made. There was no valid excuse for me not being able to rent the vehicle and not offering to somehow assist me in getting somewhere else to rent a different vehicle. I know its one out of many SilverCar outlets and I was disappointed that the HelpLine offered no help or care.

App Privacy

The developer, Silvercar, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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