Screenshots

Description

Manage your SLFCU accounts on the go. Deposit checks, transfer funds, pay bills, and check your balance.

KEY FEATURES
- Check your balances and recent transactions without logging in.
- Deposit checks by taking a picture.
- Send money to friends and family.
- Log in by PIN or fingerprint.
- Pay bills and set up payees.
- Track spending and savings goals.
- Monitor monthly budgets.
- View eStatements.
- Update contact information.
- Send and receive secure messages.

For assistance with issues or questions regarding the app, please send us a secure message within online banking with a description of what you’re experiencing. Or call 505.293.0500 or 800.947.5328.

Federally insured by NCUA

What’s New

Version 3000.6.2

This update resolves a few unexpected issues that are occurring for members who have updated to iOS 12. Specifically, we’ve fixed an issue where Snapshot was not loading as well as a bug that caused members to be logged out if they navigated away from the app. We also resolved a number of bugs that were impacting logging in, multi-factor authentication, and members using Touch ID or Face ID.

Ratings and Reviews

3.1 out of 5
60 Ratings
60 Ratings
DonDavis ,

Feedback for developers

After I installed the app, entered my info, and pressed login, there’s a long delay before anything happens. Finally the password field will show, or maybe the PIN number entry will show. After I enter a password I usually see a message that says: We’re unable to log you in because our system is experiencing difficulties. One time I finally got through to an account summary page, but that was 1 out of 10 tries, and I’ve not been able to get that far since.

UPDATE: it’s working much better now. I haven’t tested everything but the basic functions I use every day are working fast and reliably, and it it looks nice. I know how hard it is to get things working on the first few days, good job, just trying to help. I’ll add any details I might find that I think might be useful. Changing the rating to 5 stars.

Developer Response ,

I'm sorry the new system was not responsive and running slowly when you tried to log in. We had a few launch-day issues. Please give it another try. Thank you for your patience.

UPDATE: That's great news! We appreciate the update, and are we're glad you're enjoying the new system.

z_28 ,

Some frustrating elements

I really like the app for its details and responsiveness when using it, however In the past week the SLFCU app has twice given me the message “it’s been a while since you last logged in.” It then makes me do a full log in instead of allowing me to use my Touch ID. I had logged in with id and password no more than 3 days earlier, this seems to go against the idea of allowing Touch ID.
Also, now as soon and I switch to another app (without signing out or closing the SLFCU app) I am automatically timed out. This is very frustrating as I sometimes need to switch to other apps when paying bills or other doing financial activity. Having to sign back in and get back to where I was is not convenient at all. It seems that a timer of even a few minutes before logging you out would be secure and still allow members to do what they need to do.

Developer Response ,

Thank you for taking the time to share your feedback with us! For the issue about being logged out when navigating away from the app, we’ve recently released an update that should resolve this. For the issue about being asked to enter your log in credentials instead of using Touch ID, we have experienced this occurring if online banking is currently in a maintenance window. However, if this is happening for you outside of the hours noted in the availability schedule at slfcu.org/Availability, please send us a secure message within online banking detailing what you are experiencing so that we can help resolve this issue.

Q-Man19 ,

Amazing sleek new design.

The old app was a 3.5 star it looked pretty bad but it always worked flawlessly. This new design is amazing and sleek. Looks good and works just as well. There are amazing options for paying on loans now. Showing everything you need to know like the due date and gives you different payment options all in the app. Depositing checks is even more refined and simple. There is no reason you shouldn’t use this app if you bank here.

Information

Seller
Sandia Laboratory Federal Credit Union
Size
134.4 MB
Category
Finance
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Sandia Laboratory Federal Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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