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Samsung Smart Home application enables users to easily connect with various Samsung home appliances, including refrigerator, washer, air conditioner, oven, vacuum vacuum and more through your smartphones.

With Samsung Smart Home, you can monitor and control Samsung home appliances on the go and enjoy useful services including status check, device control, home view, and customer support.

Samsung Smart Home supports iOS 8.0 and above.

What's New

Version 3.1194.938

support GDPR of EU

Ratings and Reviews

1.3 out of 5
514 Ratings
514 Ratings

Yeah, this app doesn’t work

I thought the other reviews were exaggerating the lack of care Samsung put into this app (and perhaps Smart Control feature, overall). I tried to set it up with the Flexi Washer/Dryer combo. The app crashes instantly at the end of account creation. It at least created the account — you will know it, too, as you have to manually enter your password when you start the app.

Now, I’ve read that you have to also manually enable Smart Control every time you use your washer, which doesn’t sound too “smart.” Unfortunately, I may never be able to try it myself. Despite latest tech and powerful router and signal strength (yes, tried 2.4Ghz and older OS, too), I can’t get the app to connect to the server. I can enable AP search (hold the lower Smart Control Button while the machines are on), find the network, connect the devices... and the it’ll simply never complete the server connection at the very end and times out.

Given that each machine has two Smart Control buttons, you’d figure Samsung would spend a little more time on getting this stuff to work. Disappointing.



Push notifications have stopped working a 2-3 weeks ago and when the app is launched the infamous “cannot connect to server” has returned. It’s amazing that this app is even allowed on the AppStore - it’s by far the worst of 80+ apps on my phone.
Originally review:
I downloaded this app to connect to my new Samsung Flex washer and dryer. For whatever reason, I needed to log in to my Samsung account to add each “washer/dryer”, so a total of 4 times. Connectivity with the appliances works most of the time, but it’s very slow to discover the devices after opening the app and frequently fails to connect with the server. The functionality I have with the washer and dryer is pause / resume only at this point and I get push notifications when the appliance is done. I’m not sure what purpose the chat with device function has as I can see the status from the device overview page. UI Design is mediocre and not optimized for plus size screens.



This is possibly the WORST app ever created in the history of mankind. I stopped using it eight months ago, when it continuously failed out of the blue one day, to operate my very expensive Samsung mini split HVAC unit. Part of why I bought the Sam song in the first place was so that I can operate remotely in one of my rental properties.

I tried the other Samsung Smart Things app, which worked for a while, and then also just failed one day. So, I decided to give this one another try today. Well that was a huge waste of time.

I am a technically adept person. I deal with tech crap all day. I’m good with it. This app asked me to sign in five times in 120 seconds when it was trying to set up the unit on the network. This company should be out of business by now. It’s astounding that a technology company - I repeat, a TECHNOLOGY company - is unable to create technology to control its technology. There must be a team of absolute retards running their Wi-Fi division.


Samsung Electronics
243.3 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Albanian, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
Age Rating
Rated 4+
© 2017 Samsung Electronics Co., Ltd.


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