For current members of TheRestaurantExpert.com, put managing your restaurant’s labor hours and dollars at your fingertips. SMART Systems Pro Labor application is part of the only software developed specifically for independent restaurant owners. Use it to quickly and easily communicate with restaurant team members. Owners and managers can use it to review the restaurant’s labor numbers, check schedules and send texts or emails to staff about schedule changes, available shifts and other important information. Team members can exchange, pick up or give up shifts on the app and a manager can approve them via the app. Schedules and the employee list automatically update once a manager approves. PLEASE NOTE: This is not a standalone app and only works if you are a member of TheRestaurantExpert.com and have SMART Systems Pro operating in your restaurant.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Must be an existing Member of TheRestaurantExpert.com and have SMART Systems Pro operating in your restaurant.
+ notification when have new update version.
+ fix restaurant code.
Ratings and Reviews
This system is NOT user friendly nor is this app
This whole system is not user friendly and i would consider myself very tech savvy. Furthermore, this app is not user friendly. You have to have a computer to do most things through this system which many restaurant employees don’t have. When i called customer service to walk me through basic things like swapping shifts (things no one should have to call customer service to be walked through) the woman Mary who answered couldn’t helped me and transferred me to someone named Katrina who was a raging b——- She spoke over me, didn’t listen, and on my second call in hung up on me at the end of the call!!! And yes, it took two calls in to be walked though something that should be easy to do because it’s a common thing done in restaurants. If you are thinking about this system for your business RUN!!! Don’t do it!! This system has been so stressful on our entire restaurant team. We used hot schedules at another restaurant i worked at and they are very user friendly. I never even had to call customer service to begin with but I’m sure if i did, i wouldn’t be spoken so gruffly to.
I’ve never had as much trouble with any kind of app as I have with this one it’s confusing not easy to navigate at all it looks like a simple app to work with but it takes some time to update when someone puts a request or writes a message it takes a few seconds every time you wanna look at the schedule or message it needs a lot of work if I could I’d get rid of it unfortunately I have to have it cause it’s required by my place of employment but if I had the option I would not even have this app on my phone not worth a penny much less the $2.99 plus tax I paid for this hopefully it’ll get better soon thank you.
love this app!!
I’ve used schedule fly and hot schedules, that being said I’ve had a lot of experience with different scheduling systems and this one is by far my favorite. I’m not a tech savvy person but I’m able to easily navigate the app.
With Family Sharing set up, up to six family members can use this app.