SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

News -
Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

Service Status -
Displays service interruption and outage information. You can also report an outage directly to your service provider.

Maps -
Displays facility and payment dropbox locations on a map interface.

What's New

Version 2.36

Added ability to manage contact methods.

Ratings and Reviews

3.3 out of 5

66 Ratings

66 Ratings

App is Fine but


The login is case sensitive, using your email to login and it has to be case sensitive and I never liked this all the years I have logged into my account even prior to smart hub app. If on your Ipad or Iphone, you are not allowed to see your account in a web browser. I would like some way to link 2 accounts to just one login. No way of that now that I know. Oh, in the past when I signed in to change small things online that were in the profile, it looked like all was fine but it never changed a thing. Not until I emailed and said what the problem was. There is not a good excuse for this. You get info in the mail telling you that you can change such info but when I have done it correctly it never floated. Pretty sure nobody is using my email address with a capital tossed in to make it their own. As I said, case sensitive. Pee Dee Electric customer.

Feels very amateur


Why can’t I set my account for text updates or true app notifications?
I can do those things on the website.
Overall, it feels very amateur, both in appearance and functionality.

I’ve stopped using it and stopped recommending it. The lack of notifications and inability to set text alerts makes this amateur hour app unusable.

Works but has issues ...


In landscape mode, the login screen disappears? You have to minimize the bar at the bottom to see. Then when you start typing is disappears again. How does this pass testing? Works ok in portrait mode.


National Information Solutions Cooperative
32.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2011-2017 National Information Solutions Cooperative


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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