By Service Management Group, Inc. SMG
This app is only available on the App Store for iOS devices.
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.
What's New in Version 4.5.0
Notifications – Receive push and in-app notifications any time an alert is generated.
Dig Deeper – Drill into Customer Experience Measures to see unit scores broken out by Time of Day, Day of Week, or any other measure your organization chooses.
Minor bug fixes and performance enhancements
Every time I try to log in it says login fails even though I have the right information
- Category: Business
- Updated: Oct 05, 2017
- Version: 4.5.0
- Size: 36.7 MB
- Language: English
- Seller: Service Management Group, Inc. SMG
- ©2017 Service Management Group, Inc. All Rights Reserved.
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.