Screenshots

Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.

What's New

Version 4.8.0

Bug fixes, UI tweaks, and performance improvements.

Ratings and Reviews

4.4 out of 5

84 Ratings

84 Ratings

iPhone X support

OddBook

I would really like to see this app optimized with the iPhone X and the notch, right now a white line appears at the top of the screen covering the time and icons in the top section of the screen, besides that this app is a good tool for me to keep updated on my workplace’s comments and stats

Works but needs to add some features.

Jmanorama

One major feature it’s lacking is to be able to filter the results by read or unread.

Great App

Egor256

This is a great app! It gives you an easier access to your restaurants surveys and monthly reports! HIGHLY SATISFIED!

Information

Seller
Service Management Group, Inc. SMG
Size
37.4 MB
Category
Business
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
©2018 Service Management Group, Inc. All Rights Reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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