smg360
By Service Management Group, Inc. SMG
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Description
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty.
SMG (Service Management Group) is a global, technology-enabled market research firm that helps multi-unit restaurants, retailers and service providers connect with customers and employees. Using feedback and behavioral data, SMG uncovers insights that help brands make improvements to increase loyalty and drive financial performance. SMG partners with more than 325 brands to collect and evaluate 150 million surveys annually, in 50 languages across 125 countries.
What's New in Version 4.3.1
Bug fixes
Customer Reviews
App doesn't update correctly
Since the update, New surveys do not register on the homepage in the unread survey count. Also, it often takes days for surveys to show up on the app. Very frustrating and hard to keep up on new information.
Smg mobile
Great quickscore added for mobile use
Why I can download the app
Why I can't download the app
- Free
- Category: Business
- Updated: Mar 29, 2017
- Version: 4.3.1
- Size: 30.5 MB
- Language: English
- Seller: Service Management Group, Inc. SMG
- ©2017 Service Management Group, Inc. All Rights Reserved.
Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.