The Smoothie King Healthy Rewards app is an easy way to get rewarded with every smoothie purchase. Earn rewards faster than ever with our new program and redeem them for your favorite Smoothies.
When you sign up, you’ll earn an instant $2 Reward!
Healthy Rewards: Every $10 spent earns you 1,000 points. Every 1,000 points unlocks a $1 off healthy reward. You can spend it right away or save up your points for a Free Smoothie Healthy Reward. Earn a free smoothie every 7-10 visits on average.
Offers: Complete your profile to get exclusive, members-only offers tailored just for you
Menu: Browse the full menu. Find a new favorite, check the nutrition facts, and customize your blend.
Locations: Find the closest Smoothie King to you or search by city or zip code. See hours, call the store, and get directions.
**Continued use of GPS running in the background can dramatically decrease battery life.
+ Reward Timer
+ Bug fixes
Ratings and Reviews
Gets worse each update
Points system is terrible. They some how managed to make it even worse. Greed has taken over can't even get a free smoothie anymore if it's over 6 dollars. Laughable. Why even bother anymore. App is slow, login system is dumb. If you hit reset password you have to again retype in entire email address. Not very user friendly like almost all iPhone apps are today.
The lines on location also aren't going down. Waited 17 minutes for my last smoothie. Very unprofessional people working at smoothie king. It's always high school or college kids. The first two times I went to the Daphne al location they got my order completely wrong. I actually had to stop and say "really?". Could be such an amazing product but bad corporate greed and bad management = bad experience. Even if the product is great the service isn't which makes me not want to go back.
Some steps for improvement. Follow Starbucks like point system. Follow Starbucks employee training. Follow Starbucks ability to repeat the order after you give it. Follow Starbucks and not jacking up my order twice in a row. More mature employees. High school kids will take minimum wage but devalue your customer service. An adult was on location when I went and I couldn't believe how bad the service was, terrible management.
App Used to be Better
I happened to be taking my kid to his favorite store GameStop when I notice this little smoothie place next door. I decided to stop in and see what it was about. I’m glad I did. However the price for a single smoothie is outrageous. If you wanted to come here everyday to get a smoothie at least once a day you would be spending a small fortune. I tried it for about 2 weeks and decided it was way too much frivolous spending for me. Now as for my title about the app being better, it was so much better in the past when it first came out. Even had a little scratch off game where every time you checked into the store you would have a chance to win money off or possibly a free smoothie. Reward points are hard to rack up especially if you decided to cut your spending limits here like I did. Before they changed the app up I was spending a lot more at SK even though I decided to visit less I was still in the store at least 3 times a week where previously it was daily sometimes twice a day. Now it’s 2 to 4 times a month.
Hi, we are so sorry to hear you experienced trouble and appreciate you bringing this issue to our attention. We understand that you had a poor experience and may not want to give us another try, but we would like the chance to make things right if possible. Please send us a private message at firstname.lastname@example.org so we can look up your account and troubleshoot further. Thanks!
App Support is Horrible!
App Support does not respond back within the specified time in there generic email template. I have contacted them via email and audio about the problem I am experiencing with their app. When I try to redeem my points towards my purchase, I get the message I do not have enough earned points to redeem towards the purchase. Contacting app support is a JOKE!!! They sent you a generic email template with a assigned ticket number. What good is that if there is no way to follow up with them via a live person! The 'Rewards' system is a great idea if it was working and supported by their tech support team!!!
At least be 'customer support' oriented to have someone contact the customer with a resolution to their problem with the app!!!
With Family Sharing set up, up to six family members can use this app.