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Southwest Airlines

By Southwest Airlines Co.

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Description

Ready for takeoff? Our new app is your digital pilot, guiding you through the Southwest experience. It’s packed with easy to use features like express checkout and mobile boarding pass with Apple Wallet. Download our new app and see where it takes you next!


Features include:

• Check in, book, change, or cancel air reservations

• View your upcoming flight’s status, boarding position, and gate information from the home screen

• Access your Mobile boarding pass and save it to Apple Wallet

• Book or cancel rental car reservations

• Check flight status and setup notifications

• Add EarlyBird Check-In® to an existing reservation

• Enroll in and access your Rapid Rewards account

• View travel and weather alerts

• Access helpful airport information

What's New in Version 3.6.16

Whether checking in or checking out, we’re happy to make your mobile experience more efficient with Touch ID. Enable Touch ID on your phone to log into the app with greater ease.
Features include:
•Compatible with iOS 9+ users
•Faster check out
•You won’t have to remember your password
•Safe & secure

iPhone Screenshot

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Customer Reviews

Less functional than other airline apps

The user interface works and you can quickly view upcoming travel, book basic travel, and view Rapid Rewards amount summary info.

However, this app misses the mark set by many other major US airlines. The boarding pass and flight status disappear from the app at the exact scheduled departure time of your flight. You can save the boarding pass to Apple wallet, but it becomes arduous to check the status of a delayed flight. The app also does not show any information about the inbound flight like many other airlines offer. Also, the app doesn't interact with the in-flight Wi-Fi, so you are forced to dig out your credit card and enter every piece of billing information into a web interface every single flight.

This works well enough for basic tasks, but is a disappointment for frequent or experienced travelers.

Works pretty well for me

Unlike a lot of reviewers, I've never had a login problem. The app stays logged in, too, which is nice when you realize late that you forgot to check in! (For those with login problems, maybe delete the app and reinstall it? That often clears funny problems with apps.)

My one issue with the app is that it doesn't seem to have fill multitasking capability enabled--it blanks to the splash screen when you go to switch to another app. Room for improvement, but definitely useful as is!

Good but...,

REALLY needs the feature push notifications for timely gate change updates. PLEASE!

Also, when u have ur boarding pass, 'sending' the boarding pass would REALLY benefit from being able to pull from ur contacts for email and telephone numbers - right now u have to manually enter that information which more often than not means u have to leave the SW app and go to Contacts to grab that information - UGH!

Southwest Airlines
View In iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 3.6.16
  • Size: 41.0 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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