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Spiceworks - Help Desk

By Spiceworks, Inc.

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Description

Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES
- See all the hardware on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS
- Quickly get contact info for your end users
- View and update important user details
- Take and upload pictures of users to their profiles

DISCUSS IT TOPICS WITH OTHER IT PROS
- See the day’s most popular IT discussions
- Talk-shop with and get advice from other IT pros
- Track the IT-topics you care about the most


Get Started with On Premise setup in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app at http://www.spiceworks.com.
2) Come on back here & install Spiceworks Mobile

..and you’ll be off-and-running and able to take your network, tickets, community and users with you!

What's New in Version 3.2.4

- My Feed in side drawer now opens new Spiceworks Mobile app
- removed Community sign up link, functionality has moved to new Spiceworks Mobile app
- small bug fixes

Screenshots

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iPad Screenshot 1
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Customer Reviews

Attachments

This app is pretty good. The biggest issue I have with it is that I cannot attach PDFs to tickets.

Spiceworks - Help Desk
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Business
  • Updated:
  • Version: 3.2.4
  • Size: 38.0 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.
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