Get remote support for your iPhone/iPad from your remote technician! Users can real-time screen share to remote technician with a Splashtop On-Demand Support (SOS) account. Technician will be able to provide assistance to guide the user. Session connection is securely protected using industry standard encryption.
1. Download and launch SOS app on your iPhone/iPad.
2. Share the 9-digit session code to your remote technician who has a Splashtop On-Demand Support (SOS) account.
Note: If you do not see “Splashtop SOS” in the broadcast menu, please click on the blank row before start broadcast.
- Greatly simplify the steps to share your screen, leveraging new iOS 12 features.
- Various bug fixes.
Ratings and Reviews
Only works in portrait mode.
This only works in portrait mode.
The Idevice sharing the “screen recording” session needs to rotate the device so that it is usable ate all.
You have absolutely no control over what is happening on the screen, as you would expect. Instead you have to get the client to rotate their screen until things are right-side up and then you most talk them into doing everything because you have no control remotely.
Very disappointed in this implementation as before it was usable and now, not so much.
Works like a charm. Makes supporting family phones a breeeeeze
With Family Sharing set up, up to six family members can use this app.