Screenshots

Description

Get remote support for your iPhone/iPad from your remote technician! Users can real-time screen share to remote technician with a Splashtop On-Demand Support (SOS) account. Technician will be able to provide assistance to guide the user. Session connection is securely protected using industry standard encryption.

Quick Guide:

1. Download and launch SOS app on your iPhone/iPad.
2. Share the 9-digit session code to your remote technician who has a Splashtop On-Demand Support (SOS) account.

What's New

Version 2.0.0.1

- Minor bug fixes.

Ratings and Reviews

3.6 out of 5

5 Ratings

5 Ratings

Only works in portrait mode.

Saxon Beach

This only works in portrait mode.
The Idevice sharing the “screen recording” session needs to rotate the device so that it is usable ate all.

You have absolutely no control over what is happening on the screen, as you would expect. Instead you have to get the client to rotate their screen until things are right-side up and then you most talk them into doing everything because you have no control remotely.

Very disappointed in this implementation as before it was usable and now, not so much.

Fantastic

Steven khoi

Works like a charm. Makes supporting family phones a breeeeeze

Information

Seller
Splashtop Inc.
Size
11.3 MB
Category
Business
Compatibility
Requires iOS 11.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Splashtop Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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