Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere.
The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.
Major user interface enhancements with faster registration. Faster location determination with enhanced accuracy and new location selection interface.
Ratings and Reviews
Good start but needs Code Enforcement
This local app is a good start for reporting issues, but also needs a code enforcement section to report problem properties.
The interface also lacks a way to correct registration errors. I entered an incorrect email address for instance and there was no way to correct it except by registering again.
With Family Sharing set up, up to six family members can use this app.