Sprint® IP Relay for iOS devices is a free app available for people who are Deaf, Hard of Hearing, DeafBlind, or have a speech disability to place relay calls and communicate using text on iOS 9 or higher devices, including iPad devices. This app is available on wireless networks that support iTunes. Connect with a qualified relay operator via Sprint IP Relay. Features include integrated contact list, call history, and access to live customer service. Available only in USA and US territories. International calls will either be blocked or terminated. Registration is required to use this app. If no data plan service selected, casual data charges may apply. Learn more at www.sprintip.com. Although Sprint® IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint® IP Relay mobile app for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruption or failures in accessing or attempting to access emergency services through Sprint® IP Relay whether caused by the negligence of Sprint or otherwise.
We regularly update our app to fix bugs, improve performance, and add new features to help you connect with your family and friends.
Ratings and Reviews
Buggy; needs sound support.
This is still buggy. When I tried to answer a call from a potential employer, I was unable to type anything and had to end the call.
I wish we could have sound alerts. I recently contacted Support and inquired about sound alerts. The Support person said that this app is geared towards deaf people and it doesn’t need sound alerts. That’s patently false. This service is also geared towards mute people; it says so right in the description and on the Web site. I often miss important phone calls because I don’t hear the phone. Deafness is not binary; it is a range. I would appreciate sound support so I can be alerted to incoming calls. I may have to find another provider if this need is not met.
Can’t see who called or even answer the calls
Every time I receive a call I can’t call back nor see who has been calling me. The nbr flashes but for a moment. I loved it in the past. It now I’m not so sure. I’m deaf blind and text relay benefits me greatly. Please fix this. I don’t want to have to use video relay!
Apparently you can't forward your number!
I need this app because I'm losing the use of my voice.
I set my phone to forward calls to my relay number.
Then I get a text from my grandfather saying he keeps getting an operator that says it's an invalid number.
I call customer service and they said that forwarding isn't supposed to work. I'm ditching this for Apple's built in TTY service (if I can get it to work).
What's the point of having a relay number if you can't forward your calls to it?!
I guess Sprint's relay service is just a shoddy as their cell service!
- Sprint Nextel Corporation
- 26.6 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Spanish
- Age Rating
- Rated 4+
- © 2018 Sprint Corporation. All rights reserved.
With Family Sharing set up, up to six family members can use this app.