iPhone Screenshots

Description

All your patient communication in one HIPAA-compliant platform and mobile app. Get a phone line to send and receive texts and calls, or message securely via patient app.
For Patients: Download to connect with your doctor for secure messaging and telemedicine.⁣⁣⁣

— FOR PROVIDERS —
(Patients, see below)

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. A unified team inbox powers all of your practice’s communication needs -- from secure texting, practice phone system, voicemail, secure file sharing, and telemedicine -- all from one app.

Features:

* 2nd line to disguise providers’ personal numbers
* Practice phone system
* Secure voicemail
* Secure messaging
* Secure team chat
* Unified team inbox to combine and document all communication in one place
* Ability to schedule messages for later
* Saved message templates
* 'Spruce Visits' for efficient virtual care
* Secure video visits
* Mobile billpay to collect payment from patients
* HIPAA business associate agreement (BAA) available
* Available on mobile and desktop

Customer support is available in-app or by email at support@sprucehealth.com⁣

— FOR PATIENTS —

Download Spruce to connect with your provider for secure messaging and digital care.

If you have landed on this app store listing via a link that your provider has shared, simply proceed to download. If not, please ask your provider for their Spruce invitation link.

Customer support is available at support@sprucehealth.com

What’s New

Version 3.1.2

3.1:
- NEW: Self-service phone number blocking
- FIXED: We restored the "Invite to Secure Convo." option in the conversation's ... menu

3.0.1:
- IMPROVED: You can now listen to voicemails with a bluetooth device (ex: headphones)

3.0:
- NEW: Conversation Assignment: reach out to Spruce Support to enable it
- NEW: Type a period "." followed by text to search through your Saved Messages (think: Dot Phrases)
- IMPROVED: The Compose Bar clearly shows destination (Secure/SMS/Email/Internal)
- FIXED: Issues with iOS 12 Password AutoFill

Providers: thanks for sharing feedback, feature requests, and ideas in the Spruce Support channel.

If you love Spruce, please take a moment to leave us a review or rating in the App Store - it helps others discover Spruce!

Ratings and Reviews

4.9 out of 5
3.3K Ratings
3.3K Ratings
TroyGavin ,

This is perfect

I love spruce because I can text or call patients when I’m unable to call them from our office phone system, like when I am on call for my group over evenings and weekends. This protects my personal phone number without having to block it, as many patients will not answer a call from a blocked number. Texting also helps me to get important information communicated while protecting myself from long conversations with patients when I am supposed to be enjoying personal time away from work. It also documents my call attempts and texts, should I ever need them for the medical record.

Cloudnauert ,

Great idea

I have never had a better connection with a doctor and although I do have a great doctor and his receptionist is also great, I do recognize the app as being the very thing that has brought us the ability to connect! I can’t say how great it is to know my dad’s dr will be able to respond to anything I have issues with and always does do so within few hours if that! The app has never glitched and has been up and functional each time I pulled it up and opened it! It’s a time saver and a comfort to have this app connect me with our dr! Great idea!

D H W ,

Can’t use two devices

I have the App on my iPad and my iPhone with the same login, preferring to use my iPad. I have discovered that the message thread does not show up on both devices, the conversation on the iPad does not show up on the iPhone. I see this as a real problem. There are times when one device is more convenient than the other. Also, if you were having a medical emergency and lost battery power on one device, you would loose the message thread and any important information sent by your doctor. I do like the convenience of the App but this improvement would be good.

Information

Seller
Spruce Health, Inc
Size
125.6 MB
Category
Medical
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Copyright
© 2018 Spruce Health, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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