Spur is designed to simplify how workers and workplaces find and fill jobs. Businesses can easily post jobs, and workers can apply for jobs, all through the app. Download Spur, and immediately view businesses, workers, and jobs on the app. Sign up to work or post jobs.
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- Workers can now record and save their time without an internet connection. Times are uploaded when connection is reestablished.
Ratings and Reviews
This is without a doubt the worst app I have ever seen. The time clock feature is a nightmare. You start your shift, when you go to clock out for a break, the app will say you have been on break since the time you clocked in! Every day, I have to call customer service to have my time adjusted, so that I am paid for the actual amount of time I worked! I have tried looking at my phone several times during the day, and it will show me as being “on shift” but that changes anytime I go to clock out or take a break. Tell me, how could someone clock in and start a break at exactly the same time?
Calling customer service is an even bigger aggravation than trying to use the app. Your call will disconnect after being on hold for 15 minutes. I have had to spend close to an hour trying to get through to someone so that my time can be adjusted. To make matters worse, more often than not, you can’t get the app to open. Anytime several people are trying to use it at once, such as the start or end of the school day, it freezes up. If zero stars were and option, that is what this app deserves. It is useless!!!
We're working on improving our app and appreciate your feedback. This is definitely not the experience we want you to have. We would love to get more details from you and learn how we can improve. We hope you'll email our support team at email@example.com. Please ask to speak to Crystal, our Community Support Lead, and she'll connect you with our development team.
Lack of Notifications & Lack of Information
I came here to comment on the lack of notifications when substitute jobs are posted, but I see I am not the only one with this issue. If I don’t check the app continuously, I will never get a sub job. This app needs the option to have sound notifications when a job is posted. I would prefer it be set up with text notifications, like the last company had set up, but I would be satisfied with sound notifications directly from the app. My other issue is when a job is posted, it only gives the information of the school. There is no teacher name or grade level listed. This is important information to know! Some subs are not comfortable working with certain grade levels or in a Special Education classroom.
We are working to improve our notifications and appreciate your feedback. Please reach out to our support team at firstname.lastname@example.org, and one of our agents will be happy to assist you. You can also reach out to our support team by going to your Spur profile and tapping “help” to live chat with one of our agents.
The app has created so many issues in subbing for me. Jobs appear in the app that are no longer available, I receive notifications saying I’ve accepted a job and then when I click on it it’s no longer there, and I’ve arrived for a job only to have the office assistant tell me that 2 others had already come for the same job. Also, the notifications generally only show up when I’m on the phone, so I have to open the app in order to see jobs which is difficult in the early mornings. Also, the app take FOREVER to load and update.
The support team seem helpful but they have to get a new app or do some software changes in order to improve their business.
We appreciate your feedback and would love to get more details about your experience and how we can improve. We hope you'll reach out to our support team at email@example.com or 866-957-9142. Please ask to speak to Crystal, our Community Support Lead, and she'll connect you with our development team.
With Family Sharing set up, up to six family members can use this app.