Description

It’s Friday. You wake up to a $15 Cash App notification. A pal paid you back for that pizza you shared. Your balance now reads $172.30.

You use your new money to get $1 off coffee with your personalized Cash Card. You even hit up the ATM after.

5PM. Direct deposit hits. Do you buy Bitcoin, or do you cash out instantly to another bank? With Cash App, you decide.

SAFE
Protect payments with Face ID, Touch ID, or a passcode

FAST
Make your first payment within minutes

FREE
Sending money costs nothing, and we’ll mail you a free debit card within a week

What's New

Version 2.30

Various improvements and fixes

Ratings and Reviews

4.6 out of 5

68.4K Ratings

68.4K Ratings

Geniusly simple, perfect for any occasion!

Ajamez91

Can’t say enough good things. It’s such a simple app even my parents and grandparents can understand how it works (enough). If my kids were any older, I’d almost be afraid they’d use it too much!

I use to use Venmo for everything thing from renters to gas change for carpools. I’ve had a bumpy time with them between occasional times when it just wouldn’t connect to my bank account or even respond at all, then the next day it’d be fine. To a weird identity theft issue that happened using my Facebook login for multiple apps including Venmo and thousands of dollars were laundered through my account! All these issues have since been resolved but the security aspect and intermittent bank communication issues were just too much!

Now with the Cash app, I’ve referred it to colleagues, friends, family, tenets and I’ve never had issues and had the most simple time using it for a couple years now! It’s not just a simple to use app, but it’s highly convenient to have instant transfers to my bank for a few cents fee. I haven’t seen another way to instantly transfer funds like that unless the other party uses the same bank as me. All around, it doesn’t matter how old/young adept or confused you are with technology and apps, this app is the best I’ve ever used for money transfers; business or pleasure!

Can’t Solve Dispute Problem

J&zzyila

Someone stole my cash app card and went to an atm and took out $40 from my account that I didn’t even have and put my account in negative by $24. 😡. I didn’t realize it was stolen until 2 days after I last used it because I normally only used it for impulse items. Once I discovered it was missing I went to the cash app and discovered my balance. For 2 days after that I tried to report the card stolen through the app but the only option I was given was to report it lost and order a new one. I finally was able to email the customer service and tell them about the situation and dispute it. Once I received the initial email requesting information, I replied the correct info so I can have the claim disputed. It has been a week and I have had no reply at all and my account is still in the negative. But my new cash app card has arrived. I’ve tried calling the company as well but I got a busy signal 3 times in a row and I just got too frustrated and had to take a break. I’ve used cash app for a while and all of my friends and family have it so it’s been very convenient but they need to do a better job with communicating with people. I recently learned you can get your direct deposit to your cash app and I would like to do that because of the cash back benefits the card offers but they can’t even fix a dispute problem so I’m worried about putting my bill money on the card

Developer Response

Sorry to hear your Cash Card was stolen! We're glad to help with this - if you have any questions around the dispute process, please reach out here: http://squ.re/cashhelp. Also, the direct deposit is a great feature, check out this article to learn more: https://squ.re/2L4z16P.

Horrible Customer Service

Jmaccaroonie

Initially I thought cash app was pretty awesome as it allowed me transfer money to who is in college whenever he needed it.

Then I all of a sudden I was unable to make or receive any transactions. After searching the net I found a customer service number. When I finally got in touch with a rep, he was difficult to understand and initially seemed rude. When I made comment, he changed his tone and was quite helpful. He had me connect my phone to the computer and we began maneuver through the system. When he had difficulty he got his supervisor who was quite rude and arrogant. He informed me that there was suspicious activity on my account (the month before someone from across the country managed to take money from my account using square, an affiliate of theirs),and I would need to deposit 500 on my cash app and transfer it. I told him I would do no such thing and he then too began raising his voice telling me he was a supervisor. Well I resorted to using expletives, telling him what he could do with that supervisor thing (not proud of that).

As far as I’m concerned, not only was it annoying speaking to someone I could barely understand, the fact that they had a condescending, oh well attitude. It’s unfortunate because I enjoyed the convenience of cash app. However the customer service in the event of issues are horrible. I deleted the app and will just go back to my original manner of transferring money!!

Developer Response

Hey Jmaccaroonie - we want to be clear this phone number isn't associated with Cash App, as we don't currently feature phone support. Cash App would never request sensitive information in such a way, and we want to caution you to only use official Cash App channels for contacting the team. You can contact support either from within the app itself, or by using this secure contact link - http://squ.re/cashhelp - please get in touch so we can investigate more closely with you.

Information

Seller
Square, Inc.
*WEA.AppPages.Size*
109.3 MB
Category
Finance
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© 2013–2018 Square, Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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