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State Farm Pocket Agent®

By State Farm Mutual Automobile Insurance Company

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Description

Pocket Agent® gives mobile access to State Farm® insurance and financial information, and allows customers to manage their policies and accounts anytime, anywhere.

Pocket Agent lets you:
• Get an Auto*, Homeowners, Renters or Condo Owners Insurance Quote
• View insurance policy info
• View insurance card** and agent details without logging in
• Use Touch ID to log in easily and securely
• Use Apple Pay to make secure, one-time payments on your insurance bill
• Use the Today Widget in your Notification Center to access your agent and insurance card at any time
• Get auto loan rates
• Contact your agent or search for one near you
• Submit an auto claim
• Submit a property claim
• View claim status (Fire and Auto)
• Pay insurance premiums
• Make a half payment on renewal bills
• Schedule a future-dated insurance payment
• Purchase, redeem or exchange most Mutual Fund Accounts
• Search for and locate Select Service® Repair Facilities***
• Find roadside services and more!

Included features for State Farm Bank® customers:
• View State Farm Bank account balances and transaction history
• Use MyTime Deposit® to deposit one or more checks to State Farm Bank accounts
• Pay your bills with the State Farm Bank Bill Payments feature
• Pay your State Farm Bank credit card
• Transfer Funds from one eligible State Farm Bank account to another

NOTE:
In order to log in and use Pocket Agent to view personal information, make a bank deposit, submit/view a claim, and/or make payments you must:
• Be a State Farm customer
• Be enrolled and registered on statefarm.com®
Check out https://www.statefarm.com/customer-care/download-mobile-apps/pocket-agent for Pocket Agent Frequently Asked Questions

If you are having trouble with the Pocket Agent app, please call our 24/7 toll-free tech support line at (888) 559-1922

*Customers with a State Farm auto policy will not be able to use this feature. Please contact your agent for additional information.
**This may not be accepted by law enforcement officials as an insurance ID card in your state. Access your settings within the app to update your preferences to allow Agent details and ID card to be available offline.
***The Find a Repair Facility function on your device will only retrieve Select Service Repair shops. You have the right to select any facility to repair your vehicle. The Select Service program may not be available in all service areas. Some Vehicle damage claims resulting from severe weather, fire, or theft may not qualify for the program. For more information, please contact a State Farm agent or claim associate.

State Farm Bank, F.S.B., Bloomington, Illinois, is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and subject to investment risk, including possible loss of principal invested. Contact State Farm Bank toll-free at 877-SF4-BANK (877-734-2265). Callers who are hearing or speech impaired should dial 711 or use a preferred Telecommunications Relay Service.

Securities Issued by State Farm VP Management Corp. For more information, call 1-800-447-4930. AP2015/10/1704

Investing involves risk, including potential for loss.

State Farm VP Management Corp. is a separate entity from those State Farm entities which provide banking and insurance products.

Neither State Farm nor its agents provide investment, tax, or legal advice.

What's New in Version 5.16.0

What’s New in Version 5.16?

• Change profile details and quickly set your preferences in the new Profile and Preferences section in the Navigation Drawer.
• Get more details about the progress of your claim in the enhanced Claim Status bar.

Let us know what you think by using “Send App Feedback”!

Screenshots

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iPad Screenshot 1
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Customer Reviews

Makes it soooo easy

Ok so I'm kinda obsessed, I appologize in advance. I LOVE this app. This app has evolved since I first got it. It's so awesome now. I love State Farm, I worked in an office when I was younger and saw first hand how good of a company they are. Very honest and they actually pay out when you have a claim. This app is brilliant, I have my bank accounts, home, auto and life through State Farm and have been so happy to have everything under one roof and in one app. I can do everything from changing the coverage on my vehicles to deposit checks online to calling for any emergency roadside service. I have no idea how this app has such poor ratings, I can only imagine they are old, from before the updates. Seriously people, what a stress relief to keep all your insurances, and banking in one place. You can be in control with this super handy user friendly app. I've also never had to wait if I call their customer service. If you are a minimalist, you gotta try transferring everything to State Farm and then get this app! It will simplify your life.

Annoying Messages About Bill Notifications

I'm regularly receiving messages from this app warning me not to manually force quit the app because it causes me not to receive bill notifications. I don't recall ever needing to force quit the State Farm app and it appears that these messages start every time there's an app update, not because I've force quit the app. This is something that needs to be fixed as it's an annoyance (placing blame on me for something I'm not doing) and could cause customers to miss notification of bills.

Great Layout. Constantly having to re-authenticate is annoying.

First, this is a solid app. That said, State Farm is hypersensitive about security. It's nice that they care, but they've turned into that overbearing parent that won't let you go bowling with your friends. Seriously, almost every time I log in, I have to verify my identity. Every other financial app I use (banks, retirement, etc.) doesn't make me do this. State Farm needs to ease up on the security for the sake of user experience.

State Farm Pocket Agent®
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Finance
  • Updated:
  • Version: 5.16.0
  • Size: 43.5 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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