iPhone Screenshots

Description

Welcome to Steak ’n Shake’s new app giving guests a way to order ahead at their favorite Steak 'n Shake location, a fast, secure way to pay in-store with their mobile phone and automatically earn and redeem loyalty rewards!

FEATURES:
- Order: Check out our menu and order for pickup at your favorite Steak 'n Shake locations.
- Mobile Payment: Pay in-store with one touch and get receipts right to your phone.
- Rewards: Automatically earn, track and redeem your rewards in the Steak ’n Shake Rewards Program.
- Gift cards: Buy, send and load gift cards directly from/to the app - no more remembering gift cards and their balances!
- Link a debit card, credit card, or load/migrate a gift card to fund your account.
- Store Locator: Find participating stores near you, get directions, phone numbers and store hours.

What's New

Version 2.5.3

- Fixed crash after successfully submitting a Support ticket.

Ratings and Reviews

4.6 out of 5

9.7K Ratings

9.7K Ratings

Please do not reach for my phone !!

penicheirofan

Everything works great on this app and I quite like the incentive of earning $5. My only complaint is in relation to the processing of payment. Steak 'n Shake: could you please, please, please, for the love of everything sacred, train your employees, including managers, to just scan our phones while they are in our hands instead of actually taking our phones through the drive-thru window and into the restaurant ????!!!!! I have literally zero desire to surrender my unlocked phone to someone who is working in a greasy restaurant! The chances of the phone being dropped in the exchange are significant. Furthermore, sometimes it is raining which would cause the phone to get wet. The scanners are on a cord plenty long enough to reach and scan from where they are. It is just a lack of proper training. This is a frustrating issue enough for me to want to no longer use this app but I am hoping they will change if enough people complain.

incomplete

Skcheer

why.... seriously why would you make an option to order food online if you can’t order the full menu? the settings of this app do not allow you to properly upgrade your sides. I worked at steak ‘n shake for a very long time so I know how the ordering system that employees use work. this is noooottthing like it. I tried to switch my “small fries” to “large cheese fries” but there is only an option to make them “small cheese fries”. same goes for every other side on the menu. just absolutely stupid that you wouldn’t make the same options available to order food online as you would get ordering in person. pretty sure this is designed to make naive people pay more money if they order for themselves on the app. if I wanted to actually get my large cheese fries with my sandwich, I would have to order them separately instead of as a meal, which would cost me a lot more.

Loses orders and points

hugehill13

This app has potential. But way too many flaws.

I tried to place an order online. The locations are listed randomly, and you can’t search and the location list jumps frequently and randomly when you try to scroll. I placed an entire large order, but an error message kept saying it couldn’t charge my card. Then, for some reason the app refreshed itself, I lost the order from multiple people before I could write it down. When I went to look at my money balance and figure out the card issue, my account was less the $5 in reward money I had already earned. Apparently it was applied to the order that cancelled and not put back into my account. The basic functionality of the account is fine, the ordering ahead is total crap.

Information

Seller
STEAK N SHAKE ENTERPRISES, INC.
*WEA.AppPages.Size*
64.8 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2012 STEAK 'N SHAKE
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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