Shop More, Earn More, Redeem More... with the Steve Madden App!

Keep track of your SM PASS points & rewards on-the-go!

This app includes the following features:

Shop – The Steve Madden App allows you to shop natively in the app, browse through the largest assortment of women's & men's shoes, accessories & handbags, search for the latest styles and then easily add to your bag and checkout. You can even find your favorite items in your nearest store!

SM PASS Access – Log in, sign up, or complete your in-store registration for SM PASS, our new loyalty program! It's daring. It's bold. It's rewards gone MADDEN.

Digital SM PASS Card – Scan your SM PASS digital card in-store from the Steve Madden App to rack up points.

Get Rewarded – View available rewards and easily apply them to your purchases.

Store locator – Search for your closest Steve Madden store, wherever you are!

Steve Madden Mag - Visit Steve Madden Mag to get new hot fashion advice, browse through lookbooks and find new inspiration for your unique style.

My loves – Save your favorite items so you can show them off, purchase them later, or just to keep your own mini wishlist.

What's New

Version 3.0

App functionality fix and interface change

Ratings and Reviews

2.5 out of 5
54 Ratings
54 Ratings

Terrible app

I love this shoe brand so much. But this app is horrendous. Everything that can be wrong with an app is wrong with this one. It takes forever to load, it constantly freezes, and it even kicks me out! I’ve tried refreshing, redownloading, I even updated my phone! By still the same problems. And what upsets me even more is that this seems to be a problem that has been going on for quit some time. I’ve read so many reviews from people experiencing the same things I’m going through and you guys reply to them but do absolutely NOTHING about it! It’s ridiculous. Why have an app at all? Just take it down if you’re not going to do anything to fix it.

Developer Response

We're sorry to hear this. We'd like to look into this further. Please let us know what device and version of IOS you're using. Have you also updated to the latest version of the app?


Interface Change is Horrendous

I have been a loyal SM customer for about 15 years and will still continue to buy the shoes, but may never so much as open this app ever again. The new interface change is one of the least user-friendly designs I’ve ever seen on any website or app. It’s clear the update had only SM in mind: the entire bottom bar is solely for navigating toward SM marketing and advertising (i.e. Instagram, Facebook, contacting). Navigating between pages is a lot more difficult and I can’t even easily access my “loves” (is that even an option anymore?). The app is also VERYYYYY slow. I click on something and I get the loading signal for about 20 seconds before the page moves. Worst update ever!



Absolutely horrible app. Actively prevents you from making a purchase in every single way: PayPal option does not work correctly, checking out from account says email is invalid which it is not, and checking out as a guest takes you back to the home screen after you’ve entered all of your information that should already be stored. Absolute trash. Always choose to purchase SM shoes from Nordstrom and was forced to try and purchase from this app for shoes only featured at SM. Attempting to purchase bridal shoes and all bridesmaid shoes but will literally choose from Nordstrom options because I cannot checkout. Figure it out it’s 2018.

Developer Response

We'd like to look into this further. Please let us know what device you're using.


Steven Madden Ltd.
90.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian
Age Rating
Rated 4+
© 2018 Steven Madden LTD.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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