iPhone Screenshots

Description

Hungry? With the SUBWAY® App you can order ahead to access Express Pickup, get digital coupons, earn on purchases, scan to pay and more -- all in seconds!

EARN: With Subway MyWay™ Rewards built right into the app, you can earn on every purchase, plus get Surprise Rewards, exclusive deals and more. Consider it a "token" of our appreciation for you!

SAVE: Get digital deals sent right to your app, personalized just for you.

CUSTOMIZE: Like extra olives? Us too. Customize your sandwich just like you would in the restaurant. Swap your cheese, pick your toppings, toast your bread – the opportunities are endless.

TOP IT OFF: Not sure what to add to your sandwich? Leave it to the experts. Add a sandwich with suggested toppings directly to your bag - keeping decisions low but deliciousness high.

SAVE A FAVE: Have a “usual”? Don’t waste time digging through past orders. Name and save your fave to make reordering a snap.

PAY: No wallet? No problem. Pay for your food ahead of time through the App or in-store using your mobile wallet.

FIND: On-the-go? We got you. Find a SUBWAY® Restaurant near you, get directions, view hours and other things you want to know – like if the restaurant has a drive thru or serves breakfast.

What are you waiting for? Download the App and start eating and earning!

For any questions, you can contact us here: AppFeedback@subway.com

Mobile ordering is only available at Participating restaurants.

SUBWAY® is a registered trademark of Subway IP Inc.
© 2018 Subway IP Inc. All Rights Reserved
SUBWAY Restaurants Web Site SUBWAY® App Support Application License Agreement

What's New

Version 7.6.1

More tastiness coming your way, courtesy of the latest Subway® app:
- Twinsies! Want two of the same sandwich? No problem, just tap “Duplicate” in your Bag.
- Olive you so much! We’ve made it easier to add Favorite items to your order.
- We are continuously improving the app experience and fixed a few defects.

Ratings and Reviews

4.5 out of 5

15.6K Ratings

15.6K Ratings

They censored my review Not available!!!

HelpfulDad

Just when I thought this app couldn’t get worse. I excoriated the developer in great detail, giving them specifics about what was wrong so they could fix it. But now, when I went to update my review I find they’ve removed my review from the App Store. Wow!!! Nothing says bad company like censorship of reviews they don’t like.

I went to use it and it’s currently unavailable. Jeez. You really had a great app before and now you’ve completely mucked it up. Please advertise who or what company is responsible for this so I can be sure never to use them for my phone app.

Why don’t you respond here so everyone can see what you have to say? BTW....the mock apology of “sorry to hear that you’re having difficulty” is an arrogant transparent shot at everyone who has tried to use the horrible app. You’re implying that we users aren’t capable of using a perfectly good app. A sincere apology would be “we’re sorry for the issues you’ve had using the app. We’ve made big changes and we apologize for the difficulties we’ve created as we move to the new app”. It was your terrible coding and testing practices that allowed this app to go live, not incompetence on the part of users. If you’d acknowledge that instead of insinuating that we are the issue or obfuscating an obvious issue by refusing to take action without a bunch of phone and version information, you might find us willing to help you.

Developer Response

We’re sorry for the experience you’ve shared, regarding our mobile app. We’ve made significant improvements while listening to our fantastic users' feedback. If you would like to discuss this further, please contact our support team at (833)-778-2929, or by email at appfeedback@subway.com. Thank You!

Where’s the Rewards

Ronwilt

The app is convenient when it works. I say that because so often I go through the pains of buying online and I get to the end and get an error. This happens frequently. I resubmit, start over , etc. same stupid error message. And there is no one to call and ask for assistance. I keep the app current on my iPhone. The next day it may or may not work again. I also think going through the menu is slow and clumsy.

I also try to get my order straight in advance so when I am ready and I hit the purchase button I know it will be fresh. This is typically the time I am hurried and do not want to step through the menu. But I still want Subway Fresh, right. But today something changed and when I went back to my order to submit payment it appeared to be missing. So I ordered all over again and then noticed I had two subs in the queue. So I had to figure out how to cancel one of them. My order changed slightly and I couldn’t tell which one I was canceling.

So what is my reward for continuing to use the app and buy from Subway. There is none. No rewards for buying your subs 3-4 days a week. No extra discounts. No buy 4 get the 5th free. Nada. And I don’t expect anyone will respond to my input. So Surprise me, Subway.

Developer Response

Hi there- we are here to help! Please contact our support team at (833)-778-2929, or by email at appfeedback@subway.com. Have your app version, device type, and the steps to reproduce any errors ready- so we can investigate and address these concerns for you. Thank You!

Says failed when my order actually went!

Boo!!!!!

I'm not one to write reviews but This is getting old... This app is still terrible even after the updates. Twice now I have attempted to order and it says "something went wrong please erase your cart and try again" or something like that. One time I completely gave up and went somewhere else only to get a call asking if I was coming to pick it up. The staff was nice enough to keep it on record as an I owe you and redeemed that later. Another time I tried a second time to get the order to go through as the directions stated and when I went in to just order it the normal way they stated the order went through twice and one ticket had 3 meals ordered. I only told it to order one meal a time.. Get this SH@$ working already.. This is going on over a year for Subway having an epic failure of an app. Keep saying they fixed it with every update... Do you even use our test the app? Someone isn't doing there job right. I'd feel pretty miserable if I was in charge of application development! Hope they're getting paid well for nothing! Almost every other food ordering app from other places has a 4 plus most over 4.5 plus rating... I think it's time you take a look at how they are doing it. Maybe throw up the white flag and call for help.. You literally have nothing to lose. Rant over.

Developer Response

Hi there- please contact our support team at (800)-888-4848, or by email at appfeedback@subway.com. Have your app version, device type, and the steps to reproduce any errors ready- so we can investigate and address these concerns for you. Thank You.

Information

Seller
Doctor's Associates Inc.
Size
136 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© 2017 Subway IP Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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