Hungry? With the SUBWAY® App you can order ahead to access Express Pickup, get digital coupons, earn on purchases, scan to pay and more -- all in seconds!
EARN: With Subway MyWay™ Rewards built right into the app, you can earn on every purchase, plus get Surprise Rewards, exclusive deals and more. Consider it a "token" of our appreciation for you!
SAVE: Get digital deals sent right to your app, personalized just for you.
CUSTOMIZE: Like extra olives? Us too. Customize your sandwich just like you would in the restaurant. Swap your cheese, pick your toppings, toast your bread – the opportunities are endless.
TOP IT OFF: Not sure what to add to your sandwich? Leave it to the experts. Add a sandwich with suggested toppings directly to your bag - keeping decisions low but deliciousness high.
SAVE A FAVE: Have a “usual”? Don’t waste time digging through past orders. Name and save your fave to make reordering a snap.
PAY: No wallet? No problem. Pay for your food ahead of time through the App or in-store using your mobile wallet.
FIND: On-the-go? We got you. Find a SUBWAY® Restaurant near you, get directions, view hours and other things you want to know – like if the restaurant has a drive thru or serves breakfast.
What are you waiting for? Download the App and start eating and earning!
For any questions, you can contact us here: AppFeedback@subway.com
Mobile ordering is only available at Participating restaurants.
SUBWAY® is a registered trademark of Subway IP LLC
© 2019 Subway IP LLC All Rights Reserved
SUBWAY Restaurants Web Site SUBWAY® App Support Application License Agreement
The Subway App is in full bloom. It’s time for Spring to do its thing!
- After a dreary Winter, we thought we’d add some color into the Sauces and Seasonings selection process. Be an artist and Make It What You Want!
- Speed is everything. We’re doing a lot of behind-the-scenes work to optimize performance.
- Additional enhancements and minor bug fixes to make your life easier!
Ratings and Reviews
UPDATED REVIEW: I used to love this app. Then they "updated" it and made everything more difficult! Logging on with a whole email address and password instead of just a phone # or PIN just prolongs everything. The app doesn't even work, with errors about your cart when you try to add your first item that took way too long to build in the first place. So then going online looks like it's going to work until you're ready to pay and place order but then THAT freezes up. I want the old versions that used to work!! The only reason it gets 2 stars is because I used to love it and I have faith that they can fix it!
ORIGINAL REVIEW: I love this app!! I use it at least once a week - sometimes more. The app saves my orders so all I have to do is login, look at my past orders and pick the one I want. That saves time. And even more time is saved when I walk into the restaurant and can skip the long line by just going to the counter to sign for my sandwich that's ready to be picked up. I love it! Since the most recent update on 10/19, I'm unable to get into the app. But surely they will fix this and I'll be so very pleased again. Until then, I just go to their website, login and order from there. Easy-peasy!!! Thanks Subway!!
Developer Response ,
Hi there. We are really sorry to hear that you are not satisfied with our new App experience. We highly value your feedback and would be interested in some more details regarding your experience. Our team would love to hear from you at firstname.lastname@example.org. We are always looking for ways to improve the experience with possible future enhancements.
Will subway ever allow people to remove certain meats from sandwiches???
I like to order the spicy Italian sub but hate the sub-par pepperoni and get it with JUST THE SALAMI!!! I have to stand in a long line every time I eat at the subway in Bellaire TX because I cannot order this on your app! I asked the person who makes it to substitute additional salami for the pepperoni. Sometimes there’s an extra fee for this sometimes there isn’t but I will pay it if there is because I don’t want pepperoni. I would save a ton of time if I could order this through the app and just pick it up but nope. I tried when app first came out and tried again when they revamped the app. You can customize everything else about your sandwich but God forbid if you want to remove one of the meats. If you swipe right on the meat to remove it there’s a little lock symbol so this was done intentionally! Subway, quit dictating meat choices on my spicy Italian sandwich!! If I don’t want your crappy pepperoni then let me remove it on the app so I don’t waste 10 Minutes standing in line to order this!!!
Also what is up with the napkins behind the counter at your restaurants? I come in and the tables are filthy and my husband is standing in line to order and I want to sit down. There are no napkins out to wipe off the tables. Are they really so precious that you have to keep them behind the counter where customers can’t get to them and they’re only allocated to two per sandwich?
Developer Response ,
Your feedback is really important to us and we're always looking for ways to improve your experience! Feel free to reach out to us at (833)-778-2929 or via email at email@example.com.
Where’s the Rewards
The app is convenient when it works. I say that because so often I go through the pains of buying online and I get to the end and get an error. This happens frequently. I resubmit, start over , etc. same stupid error message. And there is no one to call and ask for assistance. I keep the app current on my iPhone. The next day it may or may not work again. I also think going through the menu is slow and clumsy.
I also try to get my order straight in advance so when I am ready and I hit the purchase button I know it will be fresh. This is typically the time I am hurried and do not want to step through the menu. But I still want Subway Fresh, right. But today something changed and when I went back to my order to submit payment it appeared to be missing. So I ordered all over again and then noticed I had two subs in the queue. So I had to figure out how to cancel one of them. My order changed slightly and I couldn’t tell which one I was canceling.
So what is my reward for continuing to use the app and buy from Subway. There is none. No rewards for buying your subs 3-4 days a week. No extra discounts. No buy 4 get the 5th free. Nada. And I don’t expect anyone will respond to my input. So Surprise me, Subway.
Developer Response ,
Hi there- we are here to help! Please contact our support team at (833)-778-2929, or by email at firstname.lastname@example.org. Have your app version, device type, and the steps to reproduce any errors ready- so we can investigate and address these concerns for you. Thank You!
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With Family Sharing set up, up to six family members can use this app.