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SunPower Customer Portal

By SunPower

This app is only available on the App Store for iOS devices.

Description

Access the SunPower customer portal from your free mobile app for iPhone and iPad. Monitor your system performance, show off your environmental savings, get answers to your support questions, and more. If you have the optional consumption meter installed with your system, you can also monitor how much energy you're using and compare it to what you're producing.

What's New in Version 5.0.1

Enjoy a unified web and app experience and improved performance on iOS devices. New features include:
- New look and improved usability
- Updated graph and monitoring widgets
- Improved support tools and inline help
- (For consumption metered customers only) New Energy Mix widget and simple bill savings

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3
iPhone Screenshot 4
iPad Screenshot 1

Customer Reviews

Great app. Easy to navigate.

Very knowledgeable sale person Jason, very frienedly and professional installation crew of 4 and another knowledageable Ben to wrap up with the city inspection. I can't express my satisfaction with this solar project. The app has been running smoothly. It gives me all the information I need on my iPhone and iPad. If I really want to pick on something, it's probably the blue color in the energy graph part. It doesn't look too blue (I suppose the gree underlay changes the color a bit).

App is problematic

App needs work and so does the company. Sent them info and screen shots of problems with the app.
Receive a reply from Cristine , a Customer Portal Senior Specialist at Sunpower no less, repeats what I report, calls me the wrong name and says she will forward to the development team. Wonder what a senior specialist does besides send back form based replies???

Excerpt below
Thank you for taking the time to provide us your feedback regarding the SunPower Monitoring System website.



This is in response to your comment: The app is problematic. Sometimes it launches info immediately. Sometimes it just freezes and takes a couple minutes



We apologize for the inconvenience that this may have caused you. I will have this forwarded to our development team for further investigation.



Again, thank you for your feedback.

Much better

Slicker, more updated app. Good direction. Needs much work still.

Needs : notifications for performance issues or extremes in performance
Needs: comparison with other local users to help compare output, and comparison with previous months and same time in previous years, with analysis for variances in performance, like shorter days, cloudier weather, more rain, etc.. The nest thermostat does this well.

SunPower Customer Portal
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated:
  • Version: 5.0.1
  • Size: 1.4 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: