Screenshots

Description

The SunTrust Mobile App is optimized for your Apple device and is specifically designed to provide quick and secure access to your personal accounts. You can make payments, transfers, and mobile deposits, view account balances and account activity, send money via Zelle®, as well as search for ATM / branch locations. Read further for details and other important information.

To get started, download and launch the app. Then sign on with your SunTrust Digital Banking User ID and Password. It’s that simple.

ACCOUNT ACCESS
-View your personal account balances quickly without signing on
-View your personal account balances for Checking, Savings, Credit Cards, Lines of Credit, Access 3, Installment Loans, Mortgages and select SunTrust Investments Services, Inc. accounts
-View summary information for CDs and IRAs
-Suppress paper statements for eligible accounts
-Search up to 180 days of your personal account transaction history
-Open a new account
-View and activate SunTrust Deals

TRANSACTIONS
-Make mobile deposits (if eligible, limits apply)
-View and pay your bills
-Make immediate and future-dated transfers
-Make immediate payments and future dated payments to Installment Loans, Lines of Credit Access 3, & Mortgages
-Make one time immediate advances from Lines of Credit & Access 3 including 3 advance options
-Create email and text alert preferences for DDA accounts activity
-Send money using Zelle® to almost anyone in the U.S. with an email address or U.S. mobile phone number

CREDIT CARD
-View credit card balances and transaction history
-Make credit card payments (if eligible)
-Initiate cash advances from your credit card (if eligible)
-View credit and cash advance available balances and limits (where applicable)
-View and redeem point and cash rewards (if eligible)
-View FICO score (if eligible)
-Temporarily lock and unlock Consumer Credit Card
-Ability to single sign-on to credit card rewards site
-Create email and text alerts for credit card activity

LOANS and LINES
-View balances and transaction history
-Make payments (if eligible)
-Request advances (if eligible)
-View detailed account info and advance details (where applicable)

ACCESS & AUTHENTICATION
-Retrieval of your user ID
-Reset a forgotten password
-Change user ID
-Change password
-Change security question and/or answer
-Enable Touch ID or Face ID (if eligible)

ATM / BRANCH / CONTACT US
-Search for ATMs using an address or your current location
-Search for branches using an address or your current location
-Get help and find SunTrust contact information

SunTrust is committed to the security and protection of your financial information. Our Mobile Banking services are backed by our Mobile Banking Guarantee. For more information concerning security and privacy or to view the Mobile Banking Guarantee, visit
https://www.suntrust.com/FraudAndSecurity/FraudProtection/MobileGuarantee.

*SunTrust does not charge a fee for the use of SunTrust Mobile Banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. If you receive a suspicious message, please report the incident to abuse@suntrust.com.

©2018 SunTrust Banks, Inc. SunTrust Bank, Member FDIC. Equal Housing Lender.

SunTrust is a federally registered service mark of SunTrust Banks, Inc.

What's New

Version 5.0.0

• Minor enhancements and bug fixes
• Face ID for eligible devices

Ratings and Reviews

4.3 out of 5

4.8K Ratings

4.8K Ratings

Mobile app good when available

Dr. Matte

I have been a Suntrust customer for several years and aside from financial accounts I also have a mortgage with them. The Suntrust mobile app has been much improved in the last couple of years and does allow full online access to my banking accounts with bill pay ability and remote deposit. However the app works very well when it is accessible. Almost every weekend, definitely Fridays and usually Sundays, the app is usually not available for use. Not only is the app unavailable but the online banking site is also unavailable for use during these times. The only way to obtain balances, make transfers or make any payments (which I’ve never done) is through their telephone access. It can be frustrating because it’s either telephone or physically go to the bank or an ATM which defeats the purpose of a mobile app.

Limited amount you can deposit is frustrating

Frustrated in Jacksonville

While closing or closest local branch and pushing us customers toward digital delivery of retail banking services, I am sure SunTrust is finding this a much cheaper operating environment for the bank a.k.a more profitable for them. However, it is very frustrating to have a limit on how much can be deposited with the mobile banking. This means we have to drive much further to make a deposit (our time and money) that could have been made digitally. I am a former employee and an account holder for over 50 years! So now I am thinking about looking else where for a bank more progressive and flexible. We aren't young people and I am certain those that are don't have half the patience with these kind of issues that I have given the "relationship" and my age.

Search feature

Jkoo12

First of all, the app works very well and makes life so much easier. I understand it’s not a complete replacement to using the Suntrust website, but for me it’s pretty close. The biggest gripe I have is the lack of search functionality within an account. Something as simple as being able to search on a few characters to find a credit or debit quickly by the name would be huge. And honestly this should be there already. Filtering by date or check number is the only option. Imagine hunting for that one charge from a few months ago when u don’t know the date or if it was even charged? This should be an easy feature to add and would greatly increase the usability of the app.

Information

Seller
SunTrust Banks, Inc.
Size
71 MB
Category
Finance
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, Spanish
Age Rating
Rated 4+
Copyright
© 2018 SunTrust Banks, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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