Getting your haircut is easier than ever when you check in on the Supercuts mobile app. With it, you’ll be able to check in ahead of time at your preferred Supercuts hair salon, choose your arrival time, and even pick your stylist. The Supercuts app offers one-click access to your favorite salon, an easy-to-use salon finder, and shows estimated wait times for the Supercuts hair salons near you. You can also check in a guest, click for directions, and get reminders before your haircut check-in time.
The Supercuts app offers optional account registration for a more personalized app experience. Stay in the know with the new message center, and turn on push notifications to receive updates and reminders to check in for your next haircut at a salon near you.*
Plus, once you’ve created an account, the app remembers your preferences, so your Supercuts experience will be easier than ever. Download the app today and see how simple and convenient getting a haircut can be. With the Supercuts app, you'll always be ready to go.
* Continued use of GPS running in the background can dramatically decrease battery life.
Thanks for using the Supercuts app. We’re listening to your feedback.
This release contains crash fixes a small percentage of users have encountered.
Like the app? Write us a review in the App store. If you run into an issue with the app, please email us at email@example.com. If you encounter registration issues with an existing account, please contact Guest Services at 1-888-456-2887.
Ratings and Reviews
Poorly maintained. Needs lots of work.
As a stylist at a Supercuts, I have guests tell me that the app isn’t working MORE than when it is working. They either can’t find our location (never shows up on the map), or it wouldn’t allow them to check in at all, it’s never outside of business hours or during a wait longer than 45 minutes either so there’s no reason they should have this issue. I also think that the developers need to include more than just a haircut as a service selection for our guests. It is extremely frustrating when someone checks in and we see just a haircut on our end, come to find out they actually want a full head of highlights or any other time-consuming color service that we are not aware of and aren’t quoting a correct wait time for the in-store guests waiting. There’s a MASSIVE time difference between a haircut and a color service. If we see ahead of time that they are already planning to get color done, it allows us to see and quote a more accurate wait time. We’ve had this issue for as long as the app has been out and we constantly are being asked why we don’t have more service selection options. PLEASE PLEASE PLEASE!!!!! FIX THIS ISSUE!!!! It is beyond frustrating. Half the time I don’t even recommend the guest to use the app because the wait times they are seeing are inaccurate half the time. I just tell them to call the store instead.
Hello, we would love to have a deeper dialogue with you regarding your concerns. Please email firstname.lastname@example.org so that we can assist. Thank you.
Appointments are confusing
The appointment function is very difficult to understand. If I try to check in before I head to the salon there is often not a time slot for a longer amount of time than the wait says. Most of the time I just select the soonest time and then head to the salon anyway where they mention that I am early and then people who checked in after I checked in online are taken back for a haircut before I am. It is also confusing in that if I am 5 min late for that “appointment” I am put on the list again as if I am just checking in and people who arrive after me are taken back before me. I have sat angrily waiting for 30 to 45 min before when the initial wait on the app said 0 minutes! I have lived in other cities where great clips are nearby and used their app to check in and it is so simple. You just check in and then you have an hour to get to the salon and when you get their you are right in line where you would have been if you had been in the salon when you checked in. My suggestion would be to drop the appointment feature. Either way I am actively looking for a place nearby to go to because this has happened too many times.
Thank you for sharing your feedback. We are sorry to hear that you have run into problems with salon staff taking other guests before you when you get to the salon. Our Customer Service team would love to hear more at 1-800-737-3535. Thank you again for your feedback.
Easy to Use, Check In and Find MySalon
Love this app. Saves me time. Sends me to the front of the line with other people who just walk in. Allows you to see if a SuperCuts is particularly busy so you can pick a time when you don’t have to wait. As a male with simple cut, this app will draw and keep many customers who do not to wait. It is such a relief to understand your wait time before you arrive. Also, since it check you in, the stylist can see what type of style you had last time and can just confirm specifics on how you want the style this time. Huge plus for a person like me who doesn’t remember the clipper size from haircut to haircut. All around a great app and user friendly. Must have for a SuperCuts customers.
With Family Sharing set up, up to six family members can use this app.