Screenshots

Description

SuperShuttle is the best way to get to and from the airport. Easily book a shared-ride, non-stop ride, black car, or an SUV. Whether you're traveling for business, leisure, as a group, or by yourself, we offer rides for every budget with upfront pricing. Our professional, insured drivers serve over 80 airports worldwide and complete over 10 million rides per year.

- Book your ride in advance or ride now
- Pay for your ride in the app using a credit card or business account and save your payment details for faster booking later
- Change ride details or cancel a ride at any time
- Track your ride on the map in real-time as it approaches
- Easily check into your ride as soon as your flight lands
- Get to and from the airport on time
- Access dedicated customer support whenever you have a question or need help

Want to learn more about SuperShuttle? Check out http://www.supershuttle.com

Note: Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 3.5.0

Thanks for choosing SuperShuttle! We continued working on the minor facelift to the UI. We also made some UX improvements and bug fixes throughout, including smoother biometric login.

Ratings and Reviews

4.7 out of 5
6K Ratings
6K Ratings
BayEnt ,

Lost Customer

I’ve booked thru SuperShuttle for more than a decade and now have to stop using them because of their app and mobile site. The mobile site thru Safari does not work at all on my iPad, which I use extensively while traveling. The app will not let me enter my home address manually, it either changes the address to make it the entrance of my apt community automatically, which is a 5 minute walk from my building, or drops the number of my address (3155) and only lists the street name, resulting in a text in the middle of the night while I’m sleeping telling me I must call them with my address or my reservation will be cancelled. When I call, I’m told to either enter the address manually, which the neither the app nor mobile site allows, or I have to be routed by phone to the local company who then has to contact the driver in the middle of the night for an early pickup. My address is a legal address recognized by the post office and Google maps but the app will not recognize it. After this happening four times, I now am changing transportation companies for both Execucar and SuperShuttle, all due to the app and mobile site. Horrible technology. You’ve lost a longtime customer. Seriously, a mobile site not working on an iPad either!? It’s not 1995.

Developer Response ,

We are sorry to hear of the technical trouble you've experienced with the app. We do utilize google maps extensively in our app and would like the opportunity to try to resolve this for you and earn you back as a customer as we weren't aware there was an issue. Please email your confirmation number and details to ios@supershuttle.com so we can research and fix. We strive to make it a superior experience on all our platforms so appreciate your feedback. Thank you.

shacopian ,

Supper shuttle reservation

Two days before my arrival day at LAX I reserved supper shuttle for 6 people with 6 luggage and few carry on for August 29 at 6 pm, when we arrived at 6 first of all our shuttle was not there, when I approached the employee at outside of LAX after checking our reservation he told me we have to wait 20-40 minutes so we did. 20 minutes passed, 40 minutes passed we did not see any shuttle coming for us, but everyone else arriving after us got shuttle and left . Later I got text that cab van will pick us up , ok, again we waited until over an hour I asked the employee he said they are sending cab van for us we have to wait, after waiting an hour and 15 min van came, did not have room for all our luggages so we had to carry part of our luggage with us inside the van next to our seat and In our laps. There was a reason for me ordering supper shuttle in advance , we needed big car for 6 people and 6 luggages plus carry on otherwise we could of called an UBER. Company should of been responsible reserving and sending our car on time. When they send you confirmation number you would think everything is ok and will be ready Next time I will think twice before ordering a SuperShuttle

Developer Response ,

We are so sorry about this. Can you please email your confirmation number to socialmedia@supershuttle.net so that our customer care team can look into this for you?

FreeBirdSoaring ,

Super Shuttle App is So Easy to Use!

This was my first time using the app and it was so easy to use! If you are using a smart phone and you allow the app to access your location, it will populate the pick-up address for where you currently are. But you can also input the address yourself or do a search for your hotel, etc. Then you input the drop-off location. If you are being dropped off at an airport, you input your flight details and it will suggest a pick-up time, but you have the option of modifying the pick-up time. There’s a 15 minute window for pick-up, so if you select 11am, the pick up time will be 11am-11:15am. My driver actually arrived a few minutes earlier than the scheduled pick-up time. Then you pick your ride type, and then it gives you the option of including the driver’s tip in the total so that you don’t have to fumble with finding cash to tip the driver (I love this feature!) Input your credit card info and your confirmation is sent via e-mail. Easy!!

Information

Seller
SuperShuttle, Inc.
Size
101.2 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Spanish, Swedish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 SuperShuttle, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like