iPhone Screenshots

Description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts

*Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com

What's New

Version 1.9.0

We have an ELECTRIFYING release! Don’t know your meter number by heart? Don’t know the exact physical address of your current location? No problem! You can now use your device camera in our app to scan the barcode of any SWEPCO meter.
Additionally, if you are checking on the status of an outage, you will now have easy access to view outage maps in your area.

Ratings and Reviews

3.8 out of 5
10 Ratings
10 Ratings

Good app!

ADickens2

As a very busy mom I’m always looking for the easiest way to access my account and pay my bill on the go. Apps are my favorite way to pay a bill because it’s so simple. I love that SWEPCO has an app. It makes my life easier.

No point to this app.

Kkitty113

There’s no point to this app besides a bill checker.
You can’t pay on the app, it redirects you to use a web browser and it doesn’t even log you in for payment ease.
Instead I’m having to memorize my account number (because you can’t even copy the account number and paste it from the app) and pay online just as I would with my browser.
This app only is designed to take up space on your phone and redirect to a browser, no ease of use, no features.
Lazy work, uninstalled.
Wish I could choose a different power company.

Developer Response

It is unfortunate to hear about your experience. We do allow our customers to pay their bill for free in the app by using their bank account. Customers can also report an outage/safety hazard, view your energy usage, manage your preferences, switch accounts and more. We appreciate your feedback and hope you decide to try it again.

Stupid app

User in Louisiana

Not a well thought out app, sure it access your account but then it takes you to another site where you need more information that I don’t carry around with me just to be able to make a payment. Absolutely useless

Information

Seller
American Electric Power Service Corporation
Size
43.7 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 American Electric Power
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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