The travel agency for your smartphone
Your personal travel agency for when you're on the go offers you all the familiar SWISS.COM services and functions. The app gives you speedy online access to your bookings and enables you to manage you flights. Book, check-in, change, reserve a seat - it can all be done quickly and easily. Receive your boarding pass in the app so it is also available offline - and benefit from the city tips provided by our own crew members.
Select, book, create flights
You have all the app services online in your hand, and can design your trip to suit yourself:
- Offers by country of departure
- Book flights and hotels and hire a car
- Overview of booked flights
- Flight changes and upgrades
- Choose seat and check-in
Offline boarding passes and "shake" access
Open boarding passes in the app even without an Internet connection. Log in under the "Boarding passes" menu with your email address or mobile phone number, and enter it next time you check-in. As soon as you open the app, your boarding pass will be available offline.
Open your current boarding pass really quickly: Go to "Home" in this app and shake your smartphone. You will now see your boarding pass.
Personal flight and travel details
You will automatically find all the latest information on your next flight under "My trip". This information will be provided automatically based on your profile, the booking or your last query. And for something really exclusive: the city tips provided by our crews. You'll find them under "My trip - Explore".
Swiss International Air Lines Ltd. hereby states that users download this application at their own risk and that SWISS will not accept any liability in the event of misuse or damage to an iPhone. Charges may arise for use of the mobile Internet and in association with data transfers for the app. SWISS has no influence over connection charges. SMS charges may be incurred by using the SWISS mobile boarding pass. The conditions of use and data privacy rules of www.swiss.com apply. By downloading the app, you accept these conditions.
- Stability improvements
- Minor bug fixes
Ratings and Reviews
An embarrassment to airline mobile apps.
I’ve used several apps from different airlines around the world and this is by far the worst I’ve used. Two of us were traveling together. After several attempts, my friend successfully checked us in via the app. No data regarding that success showed in the app, so we confirmed online via a laptop and saw we were set. An hour later the boarding passes showed up in my app but never did on his. Reviewing my own data I realized very little of my personal data had been saved in the app, including phone number and passport number. I entered the passport number at least 3 times prior to it remaining. For our return trip, he successfully checked us in. We received e-mails showing this, bit the boarding passes never showed up in the app for either of us this time. As a computer programmer I know that none of these functions are rocket-science, so I whole-heartedly think Swiss Air, which has an amazing airplane and outstanding in-flight service, should be ashamed of this app, and could hire a college intern to fix things.
Poor user experience, doesn’t do what you need
This app is disappointing from start to finish. Cumbersome check in process. You have to enter your *G card so many times, it never remembers you. You’re like a stranger to Swiss every time you fly. Whoever thought it was a good idea on your “my bookings” page just to list a bunch of destinations (at least half of them are ZRH or GVA)? Completely unhelpful. You have to go through the check in process twice every time, to get your choice of seat, because the first time your *G status isn’t considered. Your boarding pass then doesn’t come into the app. There’s no true live departure or arrival information. Booking a flight is just a reduced functionality version of the website. Swiss needs to get some designers to do some proper design thinking on the user journey - and look at apps from airlines like Delta, easyJet, BA, etc. that are so far ahead of the Swiss app it’s a joke.
Swiss Air App
Is nothing like the experience of flying on Swiss Air itself — which is absolutely marvelous.
In a word, the App is useless, and about the worst airline app I have ever used. It will not allow one to print out tickets or to print out a luggage label. It will not send mobile boarding passes to an iPhone, but will, after ten tries, will send a boarding pass — that cannot be printed — to ones email address, but the app will NOT send one’s wife’s tickets to HER email. Calling Swiss Air customer service is just as useless because instead of answering a question they will ask you to phone an airport directly — on a customer service line that is permanently busy. My suggested solution? Kill the app and get to the airport early where their great staff will solve all problems in person! If Swiss Air wants to see a great airline app, go to American Airlines
- Swiss International Air Lines AG
- 118 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, German, Italian, Spanish
- Age Rating
- Rated 4+
- © Swiss International Air Lines Ltd.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.