A softphone app for use with Switchvox, Digium's award-winning IP PBX. Switchvox SMB version 6.3 or later is required. Please see the Switchvox Softphone Support link for how to set up and manage Switchvox to allow phone extensions to use the Switchvox Softphone.
Resolved an issue when doing initial configuration with the PBX.
Ratings and Reviews
Works well need to know some things
This mobile app works very good but you do need to know a couple of things or you think the app has some issues. The main thing to know is how to flip the app from data to cellular. Depending on your LTE connection you may want to flip it to cellular mode. When I do this it works just fine. Also make sure you are not captured by a WiFi device that may keep you from getting and making calls. Again just flip it to cellular and it works great.
Update made it worse
I have two notifications. I have two voicemails and unable to see them. Also call history missing. I use this for work. Thank God I get voicemail notification per email too and open them that way. Please fix. How can you not know this? Now I can’t change the status or see contacts. Fix the issues!!!!!!
The new version with CallKit support is a huge improvement over the previous version. Switchvox calls now come in on the iPhone like a cellular call so you can answer those calls from the lock screen with just a swipe. The new push notification is also much less of a drain on the battery. The interface within the app looks the same as previous versions, which is a little clunky but still very usable.
Only other thing I would like to see is better integration for making outbound calls. For example, allow you to make Switchvox calls from the iPhone contacts list or even from the Phone app (e.g., a "call with Switchvox" option). This may be a limitation of CallKit and not the app though.
Note that the new version requires Switchvox 6.3 so if your Switchvox system hasn't been updated this release won't work. Otherwise, if you're having issues with the app chances are it's a configuration problem with your Switchvox system and/or firewall. The app DOES work when everything is configured properly.
- Digium, Inc
- 113.7 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2014 Digium, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.