The Bank Independent Sync Mobile App brings the branch to you, allowing you to view your balances and recent transactions, transfer money between accounts, pay bills, deposit checks, and even locate the nearest sales office or ATM. It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances.
Customization: Set up your dashboard exactly the way you need it.
Mobile Deposit: Deposit checks anytime, anywhere, right from your phone or tablet.
Debit Card Control: Temporarily turn your card off or back on, or quickly report it lost or stolen.
Alerts & Notifications: Set alerts for transactions and balances.
Add Tags, Notes, & Images: Enhance transactions with custom tags, notes or photos of a receipt or check to stay organized and find exactly what you’re looking for when searching through your finances.
Contact: Locate ATMs or branches and contact Bank Independent Customer Service directly from the app.
SAFE AND SECURE
The app utilizes the same bank-level security that protects you when you’re on Internet Banking. The app also features Touch ID and Face ID login options, in addition to a unique 4-digit passcode setting that prevents unauthorized access.
To use the Sync Mobile App, simply download the app, launch it, and log in with your existing Online Banking credentials. If you don't have credentials yet, tap "First time user? Enroll now". After you successfully log in to the app, your accounts and transactions will begin updating.
• A fresh new look with simpler icons and an updated menu design
• Adjustments to ensure your data is current when you open the app
• Bug fixes and other improvements
Ratings and Reviews
Too much going on
Way too much going on in this app. I use an app for quick and efficient information and transactions. The older version was much simpler. Of course there are new features in the App, but all in all it's too complicated to get what you need without a bunch of "clicks."
This newest update is absolutely terrible. My account info is never correct, it is very slow updating, and some transactions show 2-3 times which makes me think something went wrong. Please fix this!
Developer Response ,
“We are so sorry you had trouble with the new app. Our Customer Service team is here Monday-Saturday 8am-8pm to help with any issues you may have. If you continue to see duplicate transactions, give us a call at 256-386-5000 and we will be happy to help!”
Harder to navigate; no way to look at statements
The new update is way too busy and still no way to look at statements via the app.
Developer Response ,
We are so sorry you had trouble getting started with the new app. Our Customer Service team is here Monday-Saturday 8am-8pm to help with any issues you may have. If you are enrolled in eStatements and can view PDFs on your device you should be able to see them in the app. Give us a call at 256-386-5000 and we will be happy to help!”
With Family Sharing set up, up to six family members can use this app.