iPhone Screenshots

Description

You said it and we listened. The new and improved Taco Bell app is here!

App Features:
- Customize your favorite item
- Schedule a pick up time
- Favorite & share your go to items
- Quickly reorder your go to meal with “Fast Favorite”
- Track your order

Additional Features:
- Browse locations
- Opt in to notifications and receive status updates about your order in real time
- Add and use Taco Bell Gift Cards

Download and stay a while. Welcome to the new Taco Bell App!

What's New

Version 5.0.3

Minor enhancements and bug fixes.

Ratings and Reviews

4.5 out of 5

24.2K Ratings

24.2K Ratings

Useful but not always reliable

Buckeyenut33

First, the app isn't optimized for iPhone 6 or 7 plus models and the widescreen resolution is kinda annoying. Second, submitting an order vs. "checking in" at the pickup location don't always sync well. It tells you to wait until you arrive, but there's often 10+ min delay between my check-in time and when the order finally queues at the restaurant. Kinda defeats the purpose of the app's supposed convenience and time-saving abilities lol. Third, there is nowhere in-app to add special instructions or requests for the order (i.e. extra sour cream on the side). You have to make those requests at the restaurant, but adding a simple instruction at TB is like asking them to perform brain surgery. And when you tell them you want the extra items on the side (which you already paid for in-app) 99% of the time they charge me AGAIN at the window. Lastly, the app should decrease the odds of TB screwing up the order since I'm placing it myself and making sure it's correct. And yet they NEVER get it correct lol don't seem to have this issue at other restaurant apps (chipotle, subway, etc.) & I've tried at numerous TB locations, so it's super frustrating. The app works well for most part but the human element in-store is still a massive problem.

Terrible! Took $ & refused to give food! 13 days later still waiting for refund

collegegal83

Wish I could give it 0 stars! I used to love this app when it first came out, especially when it had all the great offers. On July 8th though I used this app to place an almost $32 order and when my husband arrived to pick up the food on his way home from work, the cashier at the store told him there was no record of his order. I figured no problem, it was placed recently he'll just show the receipt in the app or the email receipt we received and they'll make the food, right? Wrong! They refused to give us any food and said we would need to pay again. The manager was not apologetic at all and said the charge would drop off in a few days automatically. Fast forward through 2 emails to customer service, 1 phone call to customer service, and finally filing a dispute with my credit card company. I finally received an email from customer service yesterday saying they are refunding the money, but to wait 3-4 days for it to process. The worst part in all of this communication we have received 0 apologies from Taco Bell and obviously 0 food. 13 days later and I am still waiting for them to fully process our money back. I have never been so disappointed in a company's response & definitely do not recommend using this app to place an order if you value your hard earned money.

Not Every Taco Bell Does Online Orders 😭

FroggyTails

I made frequent orders to Taco Bell from the app so I could get things just exactly like I wanted without having to wait in line at the drive-through and try to get the person inside to understand what I wanted with a quirky speaker! I’m a guy they always call me Ma’am....! Nevertheless our Taco Bell in Ponca City Oklahoma no longer does orders from the app....? So now if I want things made how I like them I must make a phone call first. It was much easier with the Taco Bell app than it is with a phone call. I Only give two stars now when I used to give five stars because I could get exactlyThe things I wanted exactly made how I wanted them to be but no more online app connected to my Taco Bell, so I must call them first or go inside to get them to understand what exactly I want which is not Tex Mex Mexican food beans and rice in the wrong things is not authentic Mexican food. Tex-Mex food is more American than it is Mexican therefore you have black olives sour cream rice and stripped or tears of all colors mixed in your food. Authentic Mexican food does not have all these ingredients remember they are very poor they don’t have all the meats and they certainly do not have all the vegetables to add to the food like we have in America I just want my Taco Bell app back that works in Ponca City Oklahoma

Information

Seller
Taco Bell
*WEA.AppPages.Size*
197.1 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
©2018 Taco Bell Corp. All rights reserved.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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