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Description

Start feeling better with Talkspace, a therapy and counseling app that gives you the most convenient, affordable, and discrete way to deal with depression, anxiety, stress, chronic illness, and more.

WHAT IS TALKSPACE?
Talkspace is a platform that connects users with a licensed therapist. Whether you’re experiencing symptoms of stress, feeling depressed or having anxiety attacks, Talkspace is the place for you. It’s also great for couples that need a new spark of motivation, to relieve tension and to increase positive feelings in their relationship. We will connect you with a dedicated, licensed therapist for on-demand, private text, audio, and video chat therapy, anywhere and anytime. All in the palm of your hand, on your phone or web browser!

HOW DOES TALKSPACE WORK?
Talkspace is easy. Anyone can start with a free consultation, so you can chat with a Matching Agent who will answer any questions and ultimately match you with a therapist based on a number of factors. As a Talkspace member, you will have access to your private counselor and secure chat room where you can discuss your life, ask questions and raise troubling issues. Your Talkspace therapist will check in with you based on your agreement with them (usually 1-2 times a day).

TALKSPACE IN THE PRESS
• “The process was identical to what I had experienced in traditional therapy, except that I had access to it anytime I pulled out my iPhone.” – Wall Street Journal
• “Roughly 46 million Americans had a mental illness in 2011 but only 39% sought treatment. Barriers to seeking treatment include the cost, stigma, and time commitment. Talkspace aims to erase those barriers.” – CNN
• “It’s really like texting. It’s easier to write out my feelings, rather than when you’re sitting in a room with someone and it’s hard to explain things.” – Mashable
• “I spent 7 days with a therapist who only knew me via text message and I might never go back to traditional therapy again.” – Business Insider
• “By keeping users anonymous, Talkspace hopes to alleviate the stigma that currently prevents 28% of people who need mental health care, but don’t receive treatment, from finding a therapist.” – The Verge

HOW MUCH DOES IT COST?
For only $49 per week (billed monthly), Talkspace members gain unlimited access to a licensed therapist, free from appointments and the inconvenience of traveling or taking time off work. Our pricing plans are 80% lower than the average co-pay for traditional, in-office therapy appointments (which are usually only one hour long and twice a month).

WHO ARE THE THERAPISTS?
We have over 1000 licensed therapists in the Talkspace network with thousands of years of combined medical experience! Our counselors’ backgrounds vary, specializing in issues that include: stress and anxiety, depression, LGBTQ issues, domestic violence, PTSD, repression, phobia, work/life issues, chronic illness, and many more. Each Talkspace counselor undergoes an extensive background check to ensure proper qualifications and a proven track record of providing excellent service and guidance.

IS TEXT-THERAPY EFFECTIVE?
Some studies show that online chat therapy is as effective as traditional therapy. Other research demonstrates that online therapy is sometimes more effective than face-to-face therapy, as text-messaging allows for more immediate care and higher engagement.

IS TALKSPACE SAFE?
At Talkspace, your privacy and safety are always our first priority, so you don’t have to worry. We go to great lengths to ensure user data is kept secure and confidential. Our system is encrypted at the highest industry standards (Privacy Policy can be found at https://www.talkspace.com/public/privacy-policy).

CONNECT WITH US
We are always happy to connect with users and receive feedback to help improve the app.
• Email - support@talkspace.com
• Website - Talkspace.com
• Twitter - https://twitter.com/Talkspace
• Facebook - https://www.facebook.com/Talkspacetherapy

What's New

Version 8.42

How to interpret a dream about bugs? It means it’s time to fix some!

Ratings and Reviews

4.1 out of 5
3.6K Ratings
3.6K Ratings
Greener41

Barely Functional

I could write two pages on how bad this service is. From the $49 a week claim, that is actually $200 per month, to the “text your therapist anywhere, anytime”, which is actually MAYBE two emails a day. You read that right. $200 per month minimum for hopefully two emails per day. You don’t have live access to your therapist at any time and if you’re like me and tend to be on the more severe side of mental illness then this app will be useless to you.

To sum it all up what they do is cram as many patients into as big a group as possible so a “therapist” can invest the least amount of work to extract the greatest amount of profit. Now not to say that they dont give the minimum amount of effort in addressing your problems because they do and some genuinely care about helping you. But the fact remains two emails a day does very little to aid any scenario.

For $200 a month we deserve MUCH more. In my area I can personally meet a therapist face to face for $30 an hour and cover as much ground as talk space would need at least six months to do. The idea is good but the execution is very poor. This is not good online therapy for anyone in its current form. There is absolutely no freebies, credit, or sexual favors you could possibly offer me to make me take even one more day of this pathetic excuse for therapy. Delete your app and end the suffering you are causing all like me and we’ll call it even.

Developer Response

Thank you for taking the time to review your experience with our app and your therapist. We would love to make this up to you. If you have a moment, can you please reach out to our support team with the subject line "iTunes review" ?

cindyreviewer345678

Great new service

I can’t call this a substitute for in-person therapy (full disclosure: in addition to using Talkspace I have an in-person therapist. I also am in school to be a therapist) but it has been an extremely helpful addition to my life. My in-person therapist can’t be there for me all the time but this form of ... what my Talkspace therapist and I think of as “interactive journaling” ... is always there for me when I need it even though the therapist only offers a little feedback twice a day. It’s not what she says so much as having the safe space to express myself and knowing she’s witnessing in a nonjudgmental way. We have a bond even though we’ve never met. I didn’t give the app five stars because the notification system is all screwed up and the tech support seems absent. The price has gone up since I subscribed but this may still be a great value for many. It’s so helpful to be able to write anytime in spite of a busy life. Maybe it would also help people who can’t get out of the home. They do not advertise it but after you’ve been using the app for a while you can switch to a maintenance plan where the therapist checks in once a week and I plan to make that switch soon to save money.

Developer Response

Hi Cindy! I'm sorry to hear you've been having some issues with the app. Please know we're working on the notifications issue - so hopefully we'll have a fix for that ASAP! Please let us know if you need any assistance or have any questions in the meantime! Were happy to help you at support@talkspace.com.

Freekloud

Preference and matching

I was really hopeful about this app because Of my schedule and circumstances I can’t easily schedule an appointment in person with a counselor. Most of the comments with higher ratings mentioned a in person therapist and also combining it with online counseling to help which I didn’t do. I felt like it was hard to get that genuine interaction if you don’t pay more to have videos and stuff. I didn’t try another counselor because I’m easily discouraged to begin with so I’m looking elsewhere. They gave the option of switching to a different counselor. So I suggest finding one that works really well with you. With the one I had I didn’t think she answered as frequently as I wanted, like once a day and one text reply, when in an 30min-1hour session would probably be more productive versus a whole month to get one incident resolved. I really needed the immediate conversation to help me look at my situation and sort through my feelings. ONE THING I DISLIKED ALOT: there is a status on when your counselor is AVAILABLE like if they are online or not I guess... and it always said: SHORTLY AVAILABLE. Please don’t. If they aren’t online don’t have it there. Because I msged her and I finally got a response after 5-10 hours. It made me feel like if she was on then she had more important things to discuss with more serious patients minimizing my situation. Like I said once a day, one msg at a time.

Developer Response

I'm very sorry to hear about your experience. Can you please send us an email at support@talkspace.com with the subject line "itunes review"? We would be happy to see how we can help improve this for you!

Information

Seller
Groop Internet Platform inc.
Size
122.2 MB
Category
Health & Fitness
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Medical/Treatment Information
Copyright
© Groop Internet Platform inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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