iPhone Screenshots

Description

College life just got a lot better.

Tapingo lets you buy food and more straight from your phone. Skip the line with pickup or bring the goods straight to you with our delivery service (available at select campuses). On most campuses, you can even use your meal plan or campus card!

Stop waiting in line! Tapingo lets you order ahead and customize your purchase, so you never have to wait. Whether you live on or off campus, Tapingo is the best way to buy from the restaurants and stores you love.

Tapingo features special menus, deals, and discounts for loyal members. Be sure to enable notifications so you know when your food is ready and when we have something special in store for you!

Join our community of millions of users across the USA and Canada – and forget waiting!

Key features
The entire buying process – from ordering to payment to pickup or delivery – right on your phone
Browse, search, or direct access to all the best restaurants and shops in your area, on and off campus
Menu browsing and search
Customization and easy add-on of items in just a few taps
Easy reordering of favorite items
Support for multiple payments/tenders, including student card, credit, debit, and more
Safe, secure payments

Feedback? Email iphone-feedback@tapingo.com

What’s New

Version 5.8.0

Bug fixes

Ratings and Reviews

4.2 out of 5
4.3K Ratings
4.3K Ratings
Gabbbbbbbbbbbbbbbbbbbbbbb ,

Wonderful service!!

I’ve been using tapingo for 4 years now. It’s not a perfect system, but at least in my experience here at the University of Florida, I have always been well-taken care of. Their app is pretty nice and easy to use. And I can’t get upset with them because tapingo is also used by the merchants on campus, like the staff at Chick-fil-a. The staff on campus can be really BAD when it comes to using their tapingo, but every time I have had a complaint that I submitted through the tapingo app, tapingo staff has always emailed me back in a very timely manner and even though it wasn’t their fault necessarily, they still took responsibility since it is their service. They pass on my comments to the workers and some times they give me compensation like a couple of dollars of credit for my time. The service fee is at times a little like “ahhhh basically a dollar per charge” but in times when they’ve refunded me because the merchant was extremely rude and delayed me, it was worth paying that service fee for customer protection like this. In short... Tapingo has always pulled through for me. It’s the workers on campus that may need to have more helping hands or training to balance their inperson orders and their tapingo customers. Thank you, Tapingo, for always providing me with food that I can fit in my schedule!!!

Scooooooooooooobbby ,

Worst customer service

So to start off, they jack up the price of the menu items, so it makes the delivery charge look lower. So a $4 delivery charge is actually about a $15 when you compare the menu prices. So i just placed my order and got a full order of chicken fried rice along with other items. I received my order and opened the bag and all that was included was a side order of normal rice that costs only about $4. This was also on the receipt from the store. But my receipt on Tapingo said what i had actually ordered and $12. My total order was $53 while the receipt for the store was $30. I contacted their chat service and all they could do (in broken English) was continue to tell me sorry all they could do was credit me $11 to my Tapingo account, not even reimburse my card. When i asked for a number to call they just said “i apologize for this inconvenience.” They then stopped replying even though the chat bubbles would appear every so often. I tried the number i found online and of course nothing. Do yourself a favor and download bite squad. Their drivers are professional, customer service is excellent, and best of all they don’t lie about prices on their menus so it is way way cheaper, usually only a 2.99 flat delivery. I will never be using Tapingo again.

Developer Response ,

Hi there, we're sorry to hear that you experienced some issues with your last order. Can you email us at support@tapingo.com with the subject line "Scooooooooooooobbby - Follow Up"? One of our support managers would love the opportunity to work with you and make this right. Looking forward to hearing from you!

Meagan Bown ,

Absolute worst customer service I’ve ever seen

After waiting an hour and forty minutes for my food which was quoted at an hour for delivery, I received food so cold I couldn’t eat it. I also received the wrong drink, and no straw. Obviously displeased with the service, I filed a complaint about the bad service. The driver could have at least called to inform me they didn’t have my drink option, but instead they chose a drink a random. Tapingo doesn’t allow you to tip after the fact either if you’re using a card- it only allows pre-tips. I waited for weeks for an email response to my initial complaint, and I emailed them again. They finally replied about a week later and just said “thanks for the feedback”. Did not offer a refund or anything. So I emailed again asking for a refund, because I didn’t even get to eat the food. Weeks later, still no reply. I email again and finally receive a response, and they gave me $8 in credits on Tapingo, only replacing half the money I spent on the first order. When I emailed to ask why I was only receiving half credit back, they ignored my email. Again. Tapingo pick-up is fine, I’ve never had a single issue with that. Delivery and customer service however- completely awful.

Developer Response ,

We’re sorry to hear about your recent experience. Upon checking the issue I see you have already reached us and received compensation in a timely manner. We do our best to constantly improve our service, so we would be happy to work together and make things right. We look forward to hearing from you!

Information

Seller
Nsof Connect Ltd.
Size
120.4 MB
Category
Food & Drink
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© 2015 Tapingo, Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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