Crush your to-do list with TaskRabbit! We connect you with skilled Taskers to tackle home services and errands around town. Popular tasks include cleaning, mounting, furniture assembly and moving. Plus, we back all tasks with our $1M Happiness Pledge so you can have peace of mind.
HOW IT WORKS
1. Tell us about your task
2. Get a list of qualified, available Taskers
3. Select a Tasker based on pricing and reviews
4. Get it done!
WHY USE TASKRABBIT?
• Book help in minutes
• Find same day help
• Get transparent pricing
• Access 140K+ trusted Taskers
• Chat with Taskers in the app
• Make secure payments in the app
• Get backed by our $1M Happiness Pledge
• Taskers saved customers 4.3M hours over 10 years
• Contact support through email, chat, and phone
• Handyman | Home repair, painting, plumbing
• Moving | Hauling, lifting & shifting furniture
• Yard Work | Leaf removal, snow plowing, gutter cleaning
• Personal Assistant | Errands, delivery, waiting in line, organization
FIND TASKRABBIT IN 50+ CITIES
Ann Arbor, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Durham, Houston, Indianapolis, Jacksonville, Kansas City, Las Vegas, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New York City, Oklahoma City, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, Seattle, San Francisco Bay Area, St. Louis, St. Paul, St. Petersburg, Tampa, Washington DC
LOOKING TO BECOME A TASKER?
Learn more at https://www.taskrabbit.com/become-a-tasker
On today's menu: bug fixes and performance improvements
Ratings and Reviews
Shocked at the negative reviews
Just used TR to move shelving units from my friend’s apartment to mine. The whole experience was great and the app was easy to use (and I work at a tech company!). The notifications work properly (important!) and you can leave/read reviews for potential suggestions. I read almost every review before deciding on a TR and I had a really easy and efficient time with my task. So I’m shocked at all the negative reviews on here - take a minute to do your research and you won’t be disappointed.
That said, because this is the App Store, one feature/UX suggestion I have would be to move the search to the header rather than at the bottom on Home as I actually had no idea it existed for most of the time I’ve had this app downloaded. Also, I wish you could set your TR results to sort the same way every time (I wanted price from low to high instead of recommended - it was annoying having to toggle that each time I searched a new time or date). Lastly, it would be more convenient to enter any promo codes in settings vs. after you’ve booked a task and are ready to checkout - especially since other sharing economy apps have conditioned us to do it this way.
Other than those three things, can’t really complain and would use again!
Rating the app, not the service
I’ve known about task rabbit for years now ever since I first moved to New York City about five years ago. The idea of the service is really great and I even made some money myself when I was working for TaskRabbit early on. However, since TaskRabbit is owned by IKEA, it’s a little disappointing seeing that such a large company with the kind of revenue they have put so little effort into making sure the user experience with in the app itself is seamless. Checking Tasker reviews for example is not seamless because the reviews tend to carry over from one Tasker to another and so I may be wanting to see what Tasker Anthony is all about but Maria and her reviews are still showing up. Or in another case if I am trying to book a cleaning task and I want to look specifically for deep cleaners to be sure that they have their own equipment, the app doesn’t give me an option to actually choose deep clean it it’s only displayed by time expected to be spent on the task. So it’s a great idea for a service overall and my experience with individual taskers and their jobs have been great but the execution of the app still has a lot of room for improvement.
Horrible customer service!
I am not at all the type of person to leave a review— especially not a bad one! But I downloaded this app with the hope of delivering a cake to a loved one. I schedule the task days in advance and communicated with the tasker. However when it came past time that the cake should be picked up, no response from the tasker— I called the bakery, who said no one had come. Then I checked the app and the task was cancelled! I tried to desperately contact their slow and cumbersome customer service and spent a good 30 min trying to solve things. Their customer service was horrible, some of the worst I have experienced! There is no call In number— and if it is an “urgent matter” they want you to email (which I did— and that took 24 hours for them to respond). They offered to call, then refused, abruptly leaving the chat and saying they would have to talk to a manager. A second chat representative attempt again ubruptly left me, saying that I simply should re- request the task— and completely Ignored my plea that this was time sensitive and a request for repeat task would be at best three hours away. Finally I had to leave work early and go take care of the delivery myself. Worst experience! Save yourself the heart ache and use a different app!
Developer Response ,
Oh no! We’re so sorry to hear that. Please reach out to help.tr.co so we can get this fixed for you.
With Family Sharing set up, up to six family members can use this app.