tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
- Fixed icon in header not visible in dark mode theme.
- Open webrtc call in Chrome or Firefox browser if one of the browser is installed.
Ratings and Reviews
Really is best free live agent or chat software for websites
Have tried and tested quite a few similar products with this one coming out on top. It’s really a great deal.
Things to like: Easy website integration (wordpress, HTML, etc) Not directly related to this app review but needs to be considered given how well they are integrated together.
Cross platform apps. The IOS and Mac apps are snappy & don’t hog a lot of resources and give you enough information to have a solid point of reference when interacting.
Easy to see where or on what page a person is on.
The analytics on this particular app are well done. Could be tweaked but a great first start and ahead of everyone else.
Things that would be cool:
I believe there is a mapping function that shows the clients location which I did not see integrated into the app. Could be my mistake. There is the IP and country location which is a start.
As someone else mentioned, this looks to be framed into an app but it’s stable and works. The only place I noticed any lack of fluidity was mousing over the historical analytics section.
Overall a really useable app and I am happy I ran into this!
Simply the best free livechat option available. The developers are very responsive and quick to resolve any bugs with the product. Reported an issue with full screen not working and it was fixed within a few weeks. No complaints at all, thank you Tawk team!
We Use This, Across Platforms
Was semi-impressed with this, when we installed it across 5 sites. We KEEP finding new things out about it. The value is incredible, and we just love it. It really allowed us to up our customer service game!
With Family Sharing set up, up to six family members can use this app.