Tech Coach can turn a major mobile freak-out into an experience that makes you feel all warm and fuzzy. It’s the smarter, faster way to support your device.

With Tech Coach you don’t have to wait to get the help you need. Through the app, you have a live, US-based expert on call with a single tap.

* Instant access: Connect live or via text chat in seconds..
* One call to solve it all: Get your problems solved with one call, 99% of the time.
* Smarter support: Get the most out of your device with proactive tips for device setup, OS upgrades, and other relevant tech topics.
* Expand your tech: Support for your device and virtually anything connected to it

The Tech Coach app is available for customers with iOS 9.0 and up.

What's New

Version 4.419.0

Thanks for using Tech Coach! To make our app better for you, we bring updates to the Play Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we’ll let you know!

Ratings and Reviews

4.5 out of 5

674 Ratings

674 Ratings

Customer service rep


Just upgraded to an IPhone 8 today. Had to speak to a tech later trying to configure the phone.
Unfortunately, I can’t recall his name, but he was great. Resolved all of my concerns regarding the phone. He even had me download an app to contact them directly.

Thanks tech team for a great experience.
Sorry I can’t recall the techs name.

Problem with getting phone calls after limited data expires


John did a wonderful job walking us through finding the problem. Thanks, John!

Load of crap... But a few useful "How tos..."

miss brown

Arghhhhhhhhhh the reps push this app as a "go-to" for all things mobile; but it's only useful for the tutorials.

I tried reaching out via chat several times, but there waaaayyyyyy too much of a lag to be effective. You can disconnect & just call in for swifter service.

I see it's an Assurion app, is that like the insurance people? No wonder this app is no-good.


Asurion Mobile Applications Inc
108.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Korean, Spanish, Traditional Chinese
Age Rating
Rated 4+
© Asurion Mobile Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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