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Description

A DOCTOR’S CARE. ANYTIME. ANYWHERE.
Teladoc® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video consults. Within minutes, a doctor will contact you ready to listen and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice.

* It’s healthcare when and wherever you want it!

Teladoc doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
- Sore throat and stuffy nose
- Allergies
- Cold and flu symptoms
- Bronchitis
- Poison ivy
- Pink eye
- Urinary tract infection
- Respiratory infection
- Sinus problems
- Ear infection
And more…

HOW DOES IT WORK?
Request a consult – Open the Teladoc App and request a consult, provide medical history and pay for the consult. Your Teladoc account is also available online at Teladoc.com or toll-free at 1-800-Teladoc.

Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. Teladoc consults have no time limit; you can speak to the doctor for as long as you’d like.

Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

HOW DO I GET TELADOC?
Teladoc is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit Teladoc.com to learn more.

This app allows Teladoc members to:
- Authenticate your Teladoc account.
- Talk to a doctor, anytime, anywhere.
- Create and update your medical history.
- Update personal, contact, login and billing information.
- Utilize Apple Health integration to enable your provider to form a better diagnosis.

What's New

Version 3.17

3.17
• General bug fixes and improvements

Customer Reviews

3.1 out of 5

350 Ratings

350 Ratings

Used twice

Kirstie Edwards

I give such a low rating as the 2 times I used this service I never received advice to treat the problem only to mask the symptoms. Also the first visit was nice and quick receiving a call 10 minutes after setting up the appointment. The 2nd call was to find out after finishing the first set of medications why I still had the same symptoms and getting worse. This appointment I had to wait almost 2 hours to speak to a doctor. They said technical difficulties. Well even after his visit and following his advise I still had to go visit a 3rd doctor this time in person to hear that yes I had what Teledocs told me I had but it had gotten worse and now I’m on a strong antibiotic because Teledoc never prescribed be one. I did not have blood drawn or anything that Teledoc could have done and Even walked away with same diagnose that both doctors from Teledoc gave me but with one difference . I needed an antibiotic to clear this up as indicated by 3rd non Teledoc because it had been going on for ridiculously too long and obvious just from my symptoms I had an infection from the bronchitis !!! The First Teledoc even told me he thought it wasn’t viral because it would have passed since calling him. I wasted so much time on this service as the 3rd doctor who was non Teledoc asked why did they not issue you an antibiotic?

Teladoc doesn’t listen to their patients

Cstwoman0"7

Just called teladoc to get an antibiotic. Been sick and running a fever and didn’t feel like going out to regular doctors office which is 30 minutes away. Used teladoc service only to get a doctor that wants to argue with me as if she knows my body better than I do and quote statics to me about when people need an antibiotic. She preceded to tell me that 75%-85% of the time it’s a viral infection which I totally understand. But what about the other 15%-25% of the time. I know my body and I know the difference of when to get an antibiotic and when not to. I am normally the kind of person that toughs out a cold or sinus infection with plenty of hot liquids soups teas etc hot baths and nasal spray and mucinex d. I know that this feels different than what I would normally tough out. So basically they are just taking your money and not providing you with any real treatment and then tell you if you don't like their opinion you can request another consult they they are going to charge you to do again. It’s very frustrating to have no way to get a second opinion from them when there’s an issue without having to pay again. Very disappointed with the service and care I received today. I’ve done nothing but rave about teladoc to people in the past but I will not recommend them after today.

Great customer service

Grayfam6

We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed on the phone with me to make sure I knew where to enter medical history and everything else relevant to my call she was even able to explain to me how the process would work when I scheduled a "visit". There is also a list of symptoms and things that they CAN treat. This list was incredibly accurate and helpful. It seems like this app is either hit or miss based on reviews - I am very happy with my experience and will continue to use them for applicable symptoms. I know this is a great tool and resource and there is no substitute for actually seeing a doctor in person, however the convenience of having them call in a prescription for my infection and the quality of the doctor I talk to you were simply outstanding in my opinion!

Information

Seller
Teladoc, Inc.
Size
52.9 MB
Category
Medical
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Danish, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
Copyright
©2002-2017 Teladoc, Inc. All rights reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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