As proud recipients of the 2015, 2016 and 2017 Consumer Electronics Show (CES) Innovation Honoree Awards, we continue to strive for excellence as we make our footprint in the connected home industry.
Our free Tend Secure app gives you access and full control of your Tend Secure Lynx cameras for an all-in-one monitoring solution. Inside the app, you’ll be able to build your own facial recognition library with certain models so you can get mobile check-in notifications from family and loved ones.
All motion triggered video and audio are saved automatically and stored for up to seven days on Tend's secure cloud-based servers. It’s free, so you can always see what’s happened for the past 7 days for added peace of mind. Choose any of our cameras today, and start tending to what matters most.
TendSecure now supports only iOS 11 and above. Please update accordingly.
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In addition to sharing your camera's live video, you can now share your Event recordings. Tap the gear icon of your camera. Then tap on Sharing to change access levels for your friends and family. We've also added iOS12 support.
Ratings and Reviews
Camera good, app is temperamental
The quality of the Lynx Indoor 2 is great but the app itself is so so. We’ve had it for about a month now and the app closes randomly, and other times it won’t load up so you have to force close it and start it up again. There is a loud static noise (sounds like a helicopter in the room) that I hear through the app that wasn’t there before. Sometimes when I open the app, I see my son’s room in a purplish color instead of the night vision it should be. You also have to create a different login for each device and share the camera with each of those logins. The microphone is delayed, you sometimes hear it repeat back to you through the monitor and sometimes after you let go of the microphone button, it still continues to project whatever you’re saying through to the camera. In other words, after the microphone is supposed to be shut off, it’s not and will continue to play your voice through the microphone. Lots of little glitches.
Thanks for the review. We are working on our app to make your experience much more expectable and enjoyable. To address some of your concerns, you don't need to create a new login for each of the device. You can put more than one device to an account. If you want to share the camera(s), you can share each camera to another accounts created for say your wife or husband. Currently we are working on this sharing feature so that you can do more with it and will be available to you soon. As far as purple color, this may be an issue with device actually so please contact our customer support. Please go to https://support.tendinsights.com for FAQ, How To articles, and troubleshooting. Our customer support are available via chat during business hours. You can also summit help request, and our excellent customer support will get back to you within 24 hours.
Great Camera Good App
Overall I am very pleased with my tend cameras. I have 6 cameras at this time and for the most part they function great. The app is good but can use some improvements. Sometimes it is difficult to switch between cameras as the app freezes and/or crashes when you attempt to switch cameras and needs to be restarted (that happens about 40% of the time). Additionally, once you add the camera to your account, the order of the cameras cannot be changed (an issue if you have more then two cameras) and want to organize them by location. The ability to change the motion detection schedule for specific cameras at the same time would also be a nice ability. But overall, I am happy with the cameras and app and would recommend them.
With the new update: why now when I open the app I have to hit play to view the live feed from my cameras? This is inconvenient when I use this app as a baby monitor. Don’t want to hit play every time I open, it should just automatically start feeding live.
Terrible setup, keeps disconnecting my camera with 75mbps internet. I have been trying to get it back up after our power went out and it will not connected for anything. When I try to connect to the camera through the WiFi, it says unable to connect to the listed camera model number. Over and over and over, reset and unplug the camera over and over. Still no dice.
This is on an iPhone 8 Plus and iPhone 7. I want to throw the camera across the room. First and last WiFi camera I will ever purchase due to such a poor setup experience.
We are sorry that the changes we made are inconvenient to you. We have removed auto play video in order to keep the app and services more stable and reliable to improve your overall experiences with our app. As far as your camera not connecting anymore, sounds like your power outage may have damage the camera. Please go to https://support.tendinsights.com for FAQ, How To articles, and troubleshooting. Our customer support are available via chat during business hours. You can also summit help request, and our excellent customer support will get back to you within 24 hours.
- Tend Insights Inc
- 59.7 MB
- Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Dutch, French, German, Italian, Japanese, Korean, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- © 2017 Tend Insights, Inc.
With Family Sharing set up, up to six family members can use this app.