iPhone Screenshots

Description

You love our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, Fresh-Baked Bread, Ice-Cold Beer, and Legendary Margaritas. Now the legendary Texas Roadhouse experience is at your fingertips!

Download our Texas Roadhouse Mobile App to get on the waitlist in seconds, browse our mouth-watering menu, order to-go, pay your bill and much more.

Plus, get your first reward when you download Texas Roadhouse Mobile and create your profile!





**Continued use of GPS running in the background can dramatically decrease battery life.

What's New

Version 2.0.1

+ Optimizations
+ Bug fixes.

Ratings and Reviews

2.5 out of 5

170 Ratings

170 Ratings

Don’t waste your time using app if you need to clarify or add anything

stripesjaeger

I don’t know what the app developers were thinking – there is no box to make added notes. There is no way to order extra rolls. I always order two sweet potatoes rather than a salad but was unable to do so because there is no option to order more than one of anything per order. I would have had to place a second order then before us to pay extra. I may as well have just called the restaurant to place my order rather than be forced to place a wrong order. I also resent the fact that the app automatically adds on 18% for tip – I am not receiving tableservice thus an added 18% seems just a tad presumptuous. I think I will delete my app since it is useless other than to place a run of the mill exact order as listed. I am dumbfounded as to why the decision-makers at Texas Roadhouse did not see these issues for themselves – obviously they don’t eat at their own establishment or bothered to give their own app a try.

Developer Response

Hi, we are so sorry to hear you experienced trouble and appreciate you bringing this issue to our attention. We understand that you had a poor experience and may not want to give us another try, but we would like the chance to make things right if possible. Please send us a private message at texasroadhouse@rlvt.net so we can look up your account and troubleshoot further. Thanks!

Mandatory tip on carry out orders

OlatheBob

Beware when you place an order to pickup in the restaurant. When you pay through the app, it gives you the after tax amount due. When you show up, the cashier looks up the order and confirms the amount. But when they print the credit card receipt for you to sign, when you look closely, a new line called “tip” has been added with an amount already printed on the receipt. The app never asks if you want to leave a tip. This has happened twice now, so it’s clear this extra charge is deliberately programmed into carry out orders. The only way to get it removed is hold up the line and wait for the manager to correct it. This is very sneaky and underhanded, and amounts to an unauthorized service charge on your bill. I’ve asked for an explanation and have not received one. I’ll give them three days and if I don’t hear from them I’ll delete the app. I may even report them to my country prosecutor for attempted theft.

Developer Response

Hi, we are so sorry to hear you experienced trouble and appreciate you bringing this issue to our attention. We understand that you had a poor experience and may not want to give us another try, but we would like the chance to make things right if possible. Please send us a private message at texasroadhouse@rlvt.net so we can look up your account and troubleshoot further. Thanks!

OK but has some obvious problems

PSSnyder

I have used call ahead for years and know the it is not a reservation. When you call a restaurant they ask what time will you arrive. It can be an hour later and they put you on the wait list starting an hour later. The app does not give you that option, it showed a 0-10 minute wait at 1pm and asked if I wanted on the wait list. It the said I would be removed if late by 15 minutes. It takes me 45 minutes to drive there, it was impossible to select the time to arrive and get on the wait list starting at 2. The app is clearly different from the phone in call ahead and what the in house system allows. The customer experience with the app should be the same as a phone call. .

Developer Response

Thank you for your feedback and for bringing this issue to our attention. We are sorry you experienced this issue and would like to make things right with your account. Would you mind sending us a private message at texasroadhouse@rlvt.net so we can further assist you? Thank you for your patience!

Information

Seller
Relevant Mobile
Size
56.7 MB
Category
Food & Drink
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© DailyGobbble Inc 2016
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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