The Great Courses App enables you to play courses you have purchased from us.
The Great Courses brings the world’s greatest professors to millions who want to go deeper on the subjects that interest them most. No exams. No homework. No schedule. Just a world of knowledge available anytime, anywhere, via video or audio. Use this app to:
• Stream any course you have purchased (Internet connection required)
• Download your lectures to enjoy later when not connected
• Access course guidebooks included with most courses
Your Digital Library includes digital editions purchased directly from The Great Courses, and does not include courses purchased from other retailers.
Welcome to The Great Courses app! The most recent update includes video and audio player settings, playback speed, skip forward/back time, design updates and bug fixes. Enjoy the app and please send any suggestions to us at email@example.com.
Ratings and Reviews
Despite providing good content, this organization has a unintuitive app and zero customer support. I got the download for two classes in December but could not them to import them into the app. Despite extensively working through the app on my phone I decided to call customer support. The first time I waited on hold for 45 minutes and there was no answer. The second time I waited for 35 minutes and there was no answer. When I emailed customer support, I got a response after 10 days. When I explain the situation in more detail over email, the customer service rep just disappeared and never responded back. We are basically forced to go to the credit card company and get a refund for the purchase. Strangely enough however, when you call In to give them more money to make a purchase (which I tried only to get a human on the phone) one gets a person on the phone right away. But when they transfer you over to Technical Support, there is no one there - imagine that! So buyer beware! Unless you mail order something from them, get ready for a scam, a refund scenario or no response. What this company has in great content is deeply overshadowed by zero customer support and a lack of concern for its customers.
Great way to consume information
I see everyone on here is complaining about how hard it is to use while driving, which makes me very concerned about what else they’re doing while driving. Yes, you need to download first if you live in a rural area. Yes, you can’t skip, stop, rewind, or fast forward easily while driving. You’re not supposed to! Put the phone down, people! The only true issue I have is the buttons are tiny, and even when I was home, sitting still, I had to try several times to make it understand I wanted to download. And I have fairly small fingers. That being said, it’s a really cool way to get these lectures. We spend most of our lives on the go, and I’m just not going to taking the time to stop and watch something or use my computer to listen. But I can easily finish a lecture in a day’s worth of car time with this app. Which is not so great for my wallet, granted, but a great way to consume information.
TGC stand on there own, and their customer service is the bench mark for how a company should be run. This is why I couldn’t see myself giving less than 4 stars and struggled not to give them five. I have been a customer since the cassette days when you use to mail them a check and wait for the course to arrive.
I transitioned to the digital format a few years ago and TTC took very good care of this long time customer by transferring all of my courses over to my digital library. Amazing and I was so appreciative for this service which TTC clearly did not have to do.
I do not mind downloading lectures to my pad or phone it works as it should. When driving the pause and play “button” works just fine, I don’t see the issue others are having. If TTC would update this app so you could customize the organization of the library it would be a 5 star app in my opinion. S-lama
With Family Sharing set up, up to six family members can use this app.