iPhone Screenshots

Description

Put everything you need to know about your vacation in the palm of your hand. Download The Official Universal Orlando Resort™ App. It’s free!

It’s the easy way to:
• Create a Universal Account Profile in order to manage contact information, addresses and view purchased tickets.
• Purchase 1-Park, 2-Park or 3-Park 1-5 Day Theme Park Tickets and bypass any lines at the gates by using your phone to enter!
• Check ride, show and attraction wait times at home, on the go or in the parks.
• Customize your park experience using filtered lists and the map to plan your day.
• Set ride wait time and show time alerts to make the most of your time in the parks.
• Stay up-to-date with in-park notifications and news about upcoming special events.
• Create your own favorites list.
• Guests with visual disabilities can access Voiceover support to better utilize the app and enhance their in-park experience.
• Share your Universal Orlando Resort experience on Facebook and Twitter.
• Explore the parks using detailed maps and photo navigation with the “Guide Me” feature.

NOTE:
-Continued use of GPS running in the background can dramatically decrease battery life.

What's New

Version 1.10.1

* Bug fixes and minor improvements

Ratings and Reviews

4.8 out of 5

22.6K Ratings
22.6K Ratings

The BEST EXPERIENCE!! Above all other “theme parks “

Chrisjen16

My family and I recently went to a different theme park(s) and couldn’t help comparing it to Universal Studios/Islands of Adventure. This particular theme park was unorganized, boring, and chaotic. Don’t get me started on the employees !!
That experience made us APPRECIATE Universal Studios all the more!! Universal Studios gives you a whole different level of experiencing the rides. The rides are interactive, employees in character and enthusiastic!! Universal Studios pay attention to the smallest of details giving us an experience that is truly unique. The parking is convenient, the parks are clean and themed, easy access to freestyle drinks and meals, and massive variety of food. My family is loyal to Universal Studios more than ever. Pass holders for life!!
Don’t waste your time at other parks GO TO UNIVERSAL STUDIOS/ISLANDS of ADVENTURE and experience a whole other world-in the movies!!!!

Developer Response

Hello. Thank you so much for taking the time to send us your review. We're glad to hear you enjoy visiting our parks! We will be forwarding your feedback to the appropriate teams.

Not the best

Apeyhoehne

This app does not allow for proper day planning when you are in the park, or even before you go. It doesn’t show the showtimes for all of the shows, in fact, you have to go to a special page to pull up the showtimes for any of the holiday shows. It also should show the menus for the restaurants in the park, both quick and full service. The Disney World app has this feature and it is very helpful. When you get hungry and want to figure out where to go to eat, it’s much more helpful to be able to pull out the app and find a place suitable for you. It’s a pain when you find a place on the app, walk over and look at the menu and find out there’s nothing there that you want. Also, it could help the lines at the food stands if the guest can look at the app and view the menu to decide what they want before they get to the counter. The only helpful thing with this app is wait times, which don’t always appear to be accurate.

Developer Response

Hi there. Thank you for your feedback about our app. We are sorry to read you are having these issues. We will forward your feedback on to our IT department.

Not cool. Not cool at all

SonyaSonyae

This is a very nice app. However I did run into a major problem. I decided to buy two park to park tickets through this app. I paid for both together. My transaction went smoothly. No issues. I entered in everything currently. It even asked me to enter in my guest name for her ticket. I did so and received my confirmation number via email. However, one major problem happened. I paid for two tickets but only one ticket showed up 😱. I had to call Universal studios for help. After being on hold for 10 minutes. My issue was resolved. The customer service lady was not sure why this issue happened. But it was fixed. Not cool app. Not cool at all. This issue needs to be resolved. Other than that it’s still a great app that I do recommend.

Developer Response

Hello. Thank you for sharing your feedback with us. We are sorry to read that you encountered these problems on our app. We are passing along your feedback to our IT department for further review.

Information

Seller
NBCUniversal Media, LLC
Size
82.1 MB
Category
Travel
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 NBCUniversal Media, LLC.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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