The Plain Dealer
By The Plain Dealer Publishing Company
This app is only available on the App Store for iOS devices.
The Plain Dealer, Ohio’s largest newspaper serving Cleveland and Northeast Ohio since 1842, is now available in an electronic replica edition, seven days a week by 3 a.m. Stay in touch with award-winning news coverage, thought-provoking editorials and columnists, up-to-the-minute high school, college, and professional sports reporting, and money-saving ads.
••••• SUBSCRIPTION INFORMATION •••••
1 Week Auto-renewing Subscription: $3.99
1 Month Auto-renewing Subscription: $15.99
3 Months Auto-renewing Subscription: $47.99
6 Months Auto-renewing Subscription: $99.99
1 Year Auto-renewing Subscription: $209.99
Payment will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period.
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If we offer a free trial, any unused portion of the free trial period, will be forfeited when you purchases a subscription.
What's New in Version 2.6.73
• Bug fixes and performance improvements
• New features
Two stars, one for the minimum and one because I use the app
I have not experienced the issues others point out here, but I would add three other annoyances. I have been using this app for at least a couple of years. There are functional issues which appear quite obvious to me, but seems that the developer doesn't. I don't like the large spaces between an article which continues on another page in the paper, but leaves a large gap when reading the text view of the article. The gap that appears doesn't respond to touch so careful finger placement is needed to navigate to the top of the text appearing below the gap in order to slide the screen and continue reading the article. When finished with an article (in the text reader) the app returns you to the first page of that section of the newspaper. This is very unnatural as I am accustomed to reading an article on a page and then returning to that page not jumping to another page and then having to navigate back to where I was. The last huge annoyance is returning to the app, after pausing for anything else that happens in life, only to open the app and wait while it reloads the current issue starting on page "A1". When I read a newspaper and finish an article, I usually leave the page open to continue where I left off. A SIMPLE BOOKMARK OPTION WOULD BE NICE.
Question is, does the developer ever use this app to read the newspaper?
Terrible tech support
A few weeks ago, the PD sent an email about an update, blah blah blah. Since then, several times a week both of us in this household have to enter our password and user ID (email). Sometimes that gets us to the digital version, and sometimes it doesn't. Often, it is a repeating cycle of frustration as the app tries to get me to pay via iTunes when actually I have paid for the next two months on the PD website with a credit card. A phone rep confirmed this, and I have an emailed receipt. This is beyond frustrating, and most of the tech support is terrible. One person was very direct and helpful, but chances of getting that one again are slight. Then today I tried the customer service text option and was left hanging on that interface as well. The upshot of that encounter was the rep had never heard of my repeated logging in problem! If it were only me, I'd cancel in a heartbeat, but someone likes Cleveland sports so we continue slogging along. Do something!
App Upgrade - Really
Last week the brain trust at the PD 'upgraded' their much loved App. Subscribers were sent an email with a notification and a link to a 15 page PDF user guide for the upgrade.
Someone forgot to do a quality control check because the App upgrade did not work. The ever friendly help desk customer services specialist says that the only workaround is to delete the App and reinstall it. Really? I didn't get that email or see that workaround in the 15 page guide.
Plain dealer going from bad to worse.
- Category: News
- Updated: Feb 17, 2017
- Version: 2.6.73
- Size: 48.2 MB
- Languages: English, French, German, Italian
- Seller: The Plain Dealer Publishing Company
- © The Plain Dealer Publishing Company
Compatibility: Requires iOS 5.1.1 or later. Compatible with iPhone, iPad, and iPod touch.
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