Our mission is to help people achieve their health and wellness goals. Our app provides you with a convenient way to browse, search & shop thousands of health and wellness products available from VitaminShoppe.com at your fingertips.
Plus, manage your Healthy Awards®, view deals and offers, subscribe and manage Spark Auto Delivery™, access exclusive health inspiration, and much more.
INSPIRE, NOURISH, THRIVE EVERY DAY™.
Scan to Order: Scan products and order in 3 simple steps - Scan, Review and Place Order
• You can now scan multiple products and add to a single order
• App will also remember products you've scanned through this feature so you can complete and place order later
• Note: This feature is currently available only for logged-in customers who have their shipping and payment info updated in their account.
Ratings and Reviews
Lots of potential
Overall I am pleased with the app. Everything I normally need to see or look up is right at my finger tips, so that’s good. On the flip side, I had trouble updating my credit card info when I got a new card. At first I wasn’t allowed to even edit info. Then I was allowed to but it didn’t seem to take? Even at my local store when they tried to help me on their tablet with my SPARK orders, only my old card (which was no longer active) would show so I couldn’t get my stuff. Was told that they could cancel all my SPARK’s and I could re-set them up as I purchased them again, but this isn’t a very convenient option as the purpose of having SPARK and the app was for MY convenience. Some work needs to be done in order to make everything work more smoothly going forward if you want to have a good customer engagement tool like this app.
App is useless - Wish I could choose 0 stars
For many many months, more than I care to recount, I have had this app. EVERY time I try to login, it gives me the exact same message. That this is a technical issue and that I should try logging in later. I’ve had an account with Vitamin Shoppe for years now. Today I redownloaded the app thinking it’s been long enough now, I should be able to redownload it and log in without issues. Of course not! When I’ve talked to VS reps who have the app they all say they have no problem logging in and have never seen this error message! I can log in online on the website and I even attempted to “sign up” via the app but it actually worked by saying there was already an account with my info. Why in the world can I not log in?! So absolutely frustrating! The app is up to date and so it my iPhone...
Hi Hoban's Little Hen, we apologize for the inconvenience caused to you. We recently addressed a bug that did not allow some of our customers to login on the app. We request you to download the latest version of the app and use credentials with which you were able to login on our website. It should work. If not, please share your details by writing to us at email@example.com. We will make sure your issue is resolved. Thanks for sharing your feedback. We appreciate it and please keep it coming. Reviews such as your's help us make meaningful improvements to the app.
Downloaded the app hoping to be able to control my recurring orders from my phone when I wasn't around a computer. But I couldn't even log in because I kept getting an error stating "whoops we are experiencing technical issues please try again later." I tried again many times and much later. Still nothing. Let me know when your app works and I'll download it again.
Update on 18 Dec
Thank you for fixing the issue. My app now works and I have changed my rating to five stars.
Thank you for the feedback! We are glad your issue was resolved with the new update. Please be assured that we are constantly listening to customers like you and working hard to improve the app in all aspects. Your feedback is invaluable to us. Please keep it coming.
With Family Sharing set up, up to six family members can use this app.