Screenshots

Description

thredUP is the world’s largest online fashion resale shop with over 30,000 brands for women, kids and teens - at discounts up to 90% off retail. From tried-and-true favorites like J. Crew, Anthropologie, Kate Spade New York to designers you just can’t wait to try, thredUP has all the clothes and accessories you want/ need for the season ahead.

Just for downloading the app, you get 20% off your 1st Mobile App Order with promo code HELLOMOBILE. *

SHOP CLOTHING ON-THE-GO AT THREDUP
• It's the only shopping app you need for buying clothes. thredUP has the best deals on all your favorite brands.
• Hundreds of must-have styles show up every minute, so there’s always something fun to find.
• Not your average consignment shop. It’s super easy to find anything from petite, plus-size, maternity to junior and kids clothing.
• You can save your favorite search settings to check the latest like-new arrivals.
• All items are up to 90% off retail. It’s like one amazing sale. Every. Day.
• Orders ship fast via FedEx or USPS, usually arriving in 3-7 business days.
• Free Shipping over $79 + 30 Day Free Returns**

SELL CLOTHES TO THREDUP
• Order a FREE Clean Out Kit, fill it up, send it back for FREE.
• We list your items and you earn a little cash (or you can donate to a worthy cause!).
• Give clothes a second life, upcycle and save them from landfills.
• No more hauling your goods to consignment or thrift store, Goodwill, Salvation Army or spending hours trying to list on Ebay. Spend more time doing the things you love.
• Experience the joy that is cleaning out. When you simplify your closet, you simplify your life.
• Selling clothes is as easy as filling up a bag.

Where else can you shop H&M, Forever 21, BCBGMAXAZRIA, Coach, GAP, Old Navy, Ann Taylor Loft, and Banana Republic at the same place? Download the thredUP app to buy and sell clothes today.

* Limit 1 use per customer. Some restrictions apply.
••Free Returns for store credit

What's New

Version 7.8.3

What’s New
• A brand new filtering system -- find the items you love easier than ever before!
• See someone snatch up that little black dress you had your eye on? You can now discover reserved items & ensure you don't miss out on that deal. Turn on push notifications and get notified right away when they're available.

Bug Fixes
• Fixed: Annoyed with your size profile not applying correctly when you search? Well we definitely were. Consider irrelevant sizes a thing of the past.
• Fixed: Occasionally product listings wouldn't render correctly on older operating systems. Not to worry, we still love iOS 9.

Ratings and Reviews

4.7 out of 5

36.6K Ratings

36.6K Ratings

Great Overall Experience!

ashley014278

I have been shopping on ThredUp's desktop website and the ThredUp app for over a year now. Shopping experiences on both platforms have been great. The process each time has been fun, easy, and seamless, and each item has arrived exactly as described. There has been a time or two I needed help from customer service (including a time where I made a mistake, not ThredUp) and customer service was very friendly and helpful both times, even helping me fix things after MY mistake...which they wouldn't have had to do. I would highly recommend shopping with ThredUp. Sometimes I see negative reviews online about selling to ThredUp based on low payout amount, however, I like that ThredUp is very transparent and gives you an estimate of what you'll receive based on brand name and condition. I would advise to check this before sending items in, and if you don't find it satisfactory, then don't sell to ThredUp. Keep in mind they do have costs associated with sending the clean out kit, assessing the items, listing the items, packaging/shipping the items, etc. Also, while you may not make a fortune, I like that the process is easy and you're able to keep these items out of landfills and de clutter. Overall, I've had a great experience with every aspect of ThredUp and would highly recommend them to a friend. Thanks, ThredUp!

Atrocious Customer Service

C@roline

I purchased an item on ThredUP as part of my first order. The item that arrived was 5 sizes smaller than the size advertised, because someone thought they saw a “1” in front of the second number. Needless to say, I couldn’t possibly fit into the item and was disappointed. I notified ThredUP through the app and they asked for photos to prove the discrepancy, which I sent right away. I didn’t hear anything back for several days, called the only phone number online I could find and left a voicemail on that machine. My call (made a couple weeks ago) has never been returned. I called again a few days later and it offered a support email address, to which I sent another message with photos. The email immediately bounced back. I went back to the app and have since contacted customer support another couple of times. I finally got someone to respond, who said they would do a full refund if I start the return, and she would fix it on her end after. I followed the instructions and notified via the app once the return was initiated. However, I waited to ship at first bc it sounded like I was supposed to wait and they’d get this fixed. I have continued to write them in the app and get no response. So now I’m out $50 for something I can’t wear that they mis-advertised, and I can’t get them to respond to me in any format. I liked the site at first, but this experience had made me want to never buy from them again.

Ok for buying but do not sell

cs1247

This service works well for purchases. I’ve had some very good luck and have used the option of store credit to avoid the high return shipping charge. However, their payout are EXTREMELY low. I would definitely NOT recommend selling. I sent a couple of items that were essentially new (for example, a coat worn a handful of times and a brand new pair of pants worn once) that were not accepted. They accepted over 10 items for around a $13 payout and sell those items for around $150 on their site. Doesn’t feel like a fair rate. I will say, their website does say the payout will be lower than consignment stores or selling on your own. But the rejection of essentially new items makes me skeptical about how they choose items and made my expected payout vs my actual payout very disappointing. My advice would be to go to a local consignment store where you have the option of rejecting their offer. Or just donate and take the tax deduction.

To the app/service—perhaps sending the reason items were rejected with the payout email would help people have more success selling. I sent a pair of Ann Taylor pants I wore one time that were rejected. With no information about why I just don’t have a ton of motivation to try to send in another bag.

Developer Response

Thank you for detailing out your experience, and we're so sorry to hear your disappointment regarding selling. Is there anything we can do to make your thredUP experience better, or anything about our processes we can help explain?

Information

Seller
ThredUP Inc.
Size
47.6 MB
Category
Shopping
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© thredUP Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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