The Thumbtack app connects you with local professionals for pretty much any project on your to-do list – contractors, cleaning services, movers, dog walkers, home repair help, wedding photographers, you name it. Get bids, read reviews, message the pros and hire your favorite right from the app.
Thumbtack makes it incredibly simple to find the right people for any project because, well, it’s the 21st century. Finding a great service professional shouldn’t be so hard. Here’s how it works:
• Select the services you need (or chores you want covered).
• We’ll reach out to available pros from our network across the country.
• Local pros will quickly send you bids and cost estimates for your project.
• Use the app to compare bids, read reviews and book the pro whose skills best match your needs – be it a handyman, plumber, DJ, makeup artist, contractor, cleaner, builder, home design expert or all of the above.
The Thumbtack app also makes it easy to message back and forth privately with any pro – no numbers or emails exchanged, which is pretty handy.
Thinking about a kitchen or home remodel? Got a construction project that’s stalled? Looking for a moving company? Bathroom in need of a refresh? Instead of spending hours researching businesses and calling around for estimates, Thumbtack does the work for you. And with almost 1,000 different types of talented service professionals in our network, you’ll be able to find the right person for almost every project on your to-do list.
• Home Improvement: Cleaning Crews to Builders to Plumbing Professionals
• Wedding: Officiants to Photographers
• Events: Caterers to Makeup Artists
• Photography: Commercial to Wedding Photographers
• Business: Data Entry to Logo Design Specialists
• Design & Web: Engineering to Animation
• Pets: Dog Walkers to Pet Care
• Lessons: Yoga Instructors to Math Tutors
• Crafts: Custom Jewelry Artists to Songwriters
• Legal: Mediation to Estate Planning
• Personal: Life Coaches to Wardrobe Consultants
• Repair & Tech Support: Equipment Repair to Data Recovery Specialists
• Writing, Translation & Transcription: Editors to Content Copywriters
Looking to hire a pro? Get this app.
Need help using Thumbtack? Go here: http://help.thumbtack.com
This update includes improvements and bug fixes to keep Thumbtack running smoothly.
Ratings and Reviews
No longer gives quotes. Rates too high.
The concept of this app is a great idea for a small business owner such as myself. It gives me a chance to market my counseling business to people in need of those particular services. I initially signed up for instant match in which the customer receives an immediate response when they put in a request. BAD IDEA!!!! Thumbtack did not give me an accurate idea of just how much these rates would cost and I ended up being charged over $40 in less than a week. I then turned off instant match and would send quotes only to the customers I chose and was told just how much I would be charged for the quote. The rates varied anywhere from $1-$12 and occasionally I was given the opportunity to quote for free. This was very reasonable although it was a gamble because the majority of the time, the customers would not respond to my quote.
I recently received notice that Thumbtack has changed their policy that I would no longer be charged unless the customer responded to my quote. This seemed like a great idea! I could still pick the customers I wanted to quote but I no longer had to worry about spending money on customers who were no longer interested in counseling. I assumed the rates were about the same as they were before. Boy, was I wrong! I was charged $23 for my quote! That is way more money than I am willing to spend for someone whose business I may not even get! I will no longer be using Thumbtack for marketing under these new rates.
Developer Response ,
Feedback helps us a ton and we'd love to hear your suggestions about this. Go ahead and send your thoughts directly to our Product Team here: https://help.thumbtack.com/suggestions.
Thumbtack is the “The Way To Go”
I first stumbled on to Thumbtack a few years ago when my daughter that’s away at college needed to move from her apartment to another location. With me being in Ohio and her in Virginia, it was hard to find a reliable and reputable moving company. So I stumble online to this service called “Thumbtack”..... I was able to get 4 quotes and rather quickly as to how this service works. I called each one, read the reviews and then scheduled my move. The professionalism of the company was superb, and my scheduling of the move was literally so far out like 5 months out, they had called me back 6 weeks before the move date and then called me the week of to confirm everything. On the day of the move, they had actually called me early to let me know that a person canceled, and would it be okay to start earlier. I was like GREAT!!!!! My daughter had so much to move that would only be a benefit to us, especially since on the day of the move there was a 60% chance for rain. The movers were great!!! Thumbtacks ability to be able to help us as a consumer with any of your projects needs is extraordinary. I’ve used them now for 3 different types of projects and I will remember them again for my next projects needs. Thumbtack is the WAY TO GO!!!
Developer Response ,
Wow what a great move! We love that they stayed on top of everything and the your daughter's move went smoothly.
Needs a rollback after a recent update
I’ve used Thumbtack for a handful of handyman-type projects. Some turned out great, and I continue to use those contacts, others not so much, and I won’t hold the app accountable for those situations. However, I will say that’s it’s become more confusing to use the app lately. After entering two details about your project, you are returned a list of pros who might match up. If you use that list to contact someone, your message to that one pro is now your overall project description. I was told that even though I’ve reached out to one person directly, the project is still available for others to give a bid “in the event the pro I contacted doesn’t work out.” Sorry, I reached out to one person, but it went to everyone?! I’m not a fan of that; it’s shady and super deceptive. Plus, you can’t change your job description unless you completely cancel it and redo it. This is a prime way for projects to get miscommunicated and the scope of work inaccurately quoted. Even more, it groups old projects of a similar nature with new ones. Very confusing. I’ll go back to using Yelp as it seems there is just a more solid base of reviews and contractors available.
Developer Response ,
With the new change to our customer experience, there's a lot to learn on both ends to get familiar. We want to hear the feedback our customers have to help us improve. We'd like to get in touch with you to help address any concerns you have. You can reach out to us here: https://help.thumbtack.com/article/how-to-contact-us. We'd also recommend watching this quick video which walks you through this new way of how to find a pro on Thumbtack: https://www.youtube.com/watch?v=B7uXgZwp-4s.
With Family Sharing set up, up to six family members can use this app.