iPhone Screenshots

Description

The Thumbtack app connects you with local professionals for pretty much any project on your to-do list – contractors, cleaning services, movers, dog walkers, home repair help, wedding photographers, you name it. Get bids, read reviews, message the pros and hire your favorite right from the app.

Thumbtack makes it incredibly simple to find the right people for any project because, well, it’s the 21st century. Finding a great service professional shouldn’t be so hard. Here’s how it works:

• Select the services you need (or chores you want covered).
• We’ll reach out to available pros from our network across the country.
• Local pros will quickly send you bids and cost estimates for your project.
• Use the app to compare bids, read reviews and book the pro whose skills best match your needs – be it a handyman, plumber, DJ, makeup artist, contractor, cleaner, builder, home design expert or all of the above.

The Thumbtack app also makes it easy to message back and forth privately with any pro – no numbers or emails exchanged, which is pretty handy.

Thinking about a kitchen or home remodel? Got a construction project that’s stalled? Looking for a moving company? Bathroom in need of a refresh? Instead of spending hours researching businesses and calling around for estimates, Thumbtack does the work for you. And with almost 1,000 different types of talented service professionals in our network, you’ll be able to find the right person for almost every project on your to-do list.

• Home Improvement: Cleaning Crews to Builders to Plumbing Professionals
• Wedding: Officiants to Photographers
• Events: Caterers to Makeup Artists
• Photography: Commercial to Wedding Photographers
• Business: Data Entry to Logo Design Specialists
• Design & Web: Engineering to Animation
• Pets: Dog Walkers to Pet Care
• Lessons: Yoga Instructors to Math Tutors
• Crafts: Custom Jewelry Artists to Songwriters
• Legal: Mediation to Estate Planning
• Personal: Life Coaches to Wardrobe Consultants
• Repair & Tech Support: Equipment Repair to Data Recovery Specialists
• Writing, Translation & Transcription: Editors to Content Copywriters

Looking to hire a pro? Get this app.

Need help using Thumbtack? Go here: http://help.thumbtack.com

What’s New

Version 107

This update includes improvements and bug fixes to keep Thumbtack running smoothly.

Ratings and Reviews

4.8 out of 5
36.3K Ratings
36.3K Ratings
suburbanmom ,

No longer gives quotes. Rates too high.

The concept of this app is a great idea for a small business owner such as myself. It gives me a chance to market my counseling business to people in need of those particular services. I initially signed up for instant match in which the customer receives an immediate response when they put in a request. BAD IDEA!!!! Thumbtack did not give me an accurate idea of just how much these rates would cost and I ended up being charged over $40 in less than a week. I then turned off instant match and would send quotes only to the customers I chose and was told just how much I would be charged for the quote. The rates varied anywhere from $1-$12 and occasionally I was given the opportunity to quote for free. This was very reasonable although it was a gamble because the majority of the time, the customers would not respond to my quote.
I recently received notice that Thumbtack has changed their policy that I would no longer be charged unless the customer responded to my quote. This seemed like a great idea! I could still pick the customers I wanted to quote but I no longer had to worry about spending money on customers who were no longer interested in counseling. I assumed the rates were about the same as they were before. Boy, was I wrong! I was charged $23 for my quote! That is way more money than I am willing to spend for someone whose business I may not even get! I will no longer be using Thumbtack for marketing under these new rates.

Developer Response ,

Feedback helps us a ton and we'd love to hear your suggestions about this. Go ahead and send your thoughts directly to our Product Team here: https://help.thumbtack.com/suggestions.

AWatley226 ,

Thumbtack is the “The Way To Go”

I first stumbled on to Thumbtack a few years ago when my daughter that’s away at college needed to move from her apartment to another location. With me being in Ohio and her in Virginia, it was hard to find a reliable and reputable moving company. So I stumble online to this service called “Thumbtack”..... I was able to get 4 quotes and rather quickly as to how this service works. I called each one, read the reviews and then scheduled my move. The professionalism of the company was superb, and my scheduling of the move was literally so far out like 5 months out, they had called me back 6 weeks before the move date and then called me the week of to confirm everything. On the day of the move, they had actually called me early to let me know that a person canceled, and would it be okay to start earlier. I was like GREAT!!!!! My daughter had so much to move that would only be a benefit to us, especially since on the day of the move there was a 60% chance for rain. The movers were great!!! Thumbtacks ability to be able to help us as a consumer with any of your projects needs is extraordinary. I’ve used them now for 3 different types of projects and I will remember them again for my next projects needs. Thumbtack is the WAY TO GO!!!

Developer Response ,

Wow what a great move! We love that they stayed on top of everything and the your daughter's move went smoothly.

mwsidler ,

Use Home Advisor Instead

Thumbtack’s customer service doesn’t deserve a star. We had a terrible experience with an electrician we hired through the site (way under qualified, never finished the work, went MIA and left fire hazards in our house that another electrician we found on Home Advisor later uncovered for us - thank goodness). We tried to contact Thumbtack when we had a problem with the electrician but was only able to open a dispute ticket to try and come to an agreement with the electrician. Obviously the dispute wasn’t going to get anything accomplished because I had already tried communicating outside the app with the individual to no avail. After the dispute closed because the electrician stopped responding (again), thumbtack said they would reach out to me within two business days. That was weeks ago. Home Advisor on the other hand called me after I hired the new electrician to see if i had any issues scheduling a time with the pro. Then they called a few days later to see how it was going and if I needed any help. A day after that I got another phone call from them asking how I would rate the electricians work and professionalism. Lastly, I got an email asking if I had any concerns with the phone rep from home advisor. Nice to have customer support...even when things are going well.

Developer Response ,

That's not at all the experience that we want you to have. We're so sorry to hear that you didn't feel taken care of when an issue arose between you and the electrician that you hired. When things go wrong, our Marketplace Trust and Safety Team is dedicated to helping you find a resolution with the service provider. Please fill out this form so that we can reach out to you: https://help.thumbtack.com/article/resolve-issues-with-a-project or contact our support team so that we can best address this. Our support number is: 800-948-2034 or you can privately message us on Facebook. We'd really like to hear more about your experience and we appreciate you sharing.

Information

Seller
Thumbtack, Inc.
Size
68.3 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Thumbtack, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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