By Marcin Wiktor
Open iTunes to buy and download apps.
Tidio Chat is a web application which is used by as many as over 10 thousand websites! Now it is also available on your iPhone – talk to your clients wherever you are and increase your sale even more.
* talk to your clients wherever you are
* the list of all users on the website
* synchronization of the data about the users
* the list of currently ongoing talks
* service of numerous websites
* notification about a new message
What's New in Version 6.0.1
The new version of app includes full support of the new Tidio Chat panel, implements refreshed appearance and adds a number of core features.
Key changes include:
* New, refreshed appearance
* Search option available
* Support of new channels - email and text
* New option to open and close conversations
* Ability to merge users
Completely broken outside of Wi-Fi - Spend your money elsewhere
The latest iOS update has bricked this app completely and developers don't seem to care at all at this point. I have been in touch several times and have basically done all the leg work in figuring out the origin of this issue for them and they keep putting me off. The problem basically makes it so that this app only works on wifi and not on any cellular network. They have tried telling me it's an issue with my device or it's an issue with my network and coming to them as a dev myself I couldn't believe how ignorant and horrible the customer service is. I would stay far far away from this app.
The new version doesn't work for me
The older version was great, it worked fine most of the time. The recent update doesn't work. If I open the app and click the option to be notified of a chat when I'm not in the app, I don't get notified. It's pointless. I have to physically be in the app with my phone unlocked to use it or in front of my computer. I don't know what to do. I hope it gets fixed.
Positive update to "Can't use it"
Update to the review below.
There is a setting in the app called "Stay Online". Turn this on and notifications of new chats are received.
I have also now tested off wifi and it works fine. Just be sure that under Options>Settings>Tidio Chat you have Cellular Data turned on.
Just downloaded the app. As others have said, can't tell if a chat is happening unless in the app and open. Trusting the notification to alert you results in missed chats.
Have not tested it outside of wifi.