By WORLD OF JEANS & TOPS, INC
Open iTunes to buy and download apps.
Get Mo’ Tilly’s with the Tilly’s mo’bile app. Get at us and step up your Tilly’s game with access to exclusive contests, news, deals and downloads. We’ll make sure you keep your shopping on point with a digital wallet for coupons, gift cards, and your receipts. You’ll also have an inbox so we can hit you up about the freshest Tilly’s happenings and social content about your favorite brands. Our shop lets you shop our catalogs and lookbooks and you can even peep the inventory at your local Tilly’s store. Make sure you get hooked up with our loyalty program, the Tilly’s Hookup, to get free stuff you can’t find anywhere else. You can even score extra points with Facebook likes, comments, and shares of our posts.
What's New in Version 3.8.0
Here we are again, on a non-stop mission to bring you Mo’ of what you love about Tilly’s!
Here’s some rad updates for you.
-A more robust menu with tons of new features.
-#TILLYSNOW to add your pictures and be featured on our site
-Use SnapShop to take a picture of a page in our catalog and view the items product details and purchase them from your phone.
-Tilly’s TV has video content from your favorite brands. You can even shop the items that are featured in the videos!
-Various bug fixes.
Stay tuned for more awesome updates coming soon…
Poor customer service and App
I have been trying since November 2014 to link my account to the Tillys app. I am registered online, can access my account online, and see purchases under history for only online purchases. But when I attempt to sign in on the app, it says "unidentifiable email address". When I try to just sign up as a new account on the app, it tells me my email address is already a registered user! Over the holidays I was unable to use some promos they had because I couldn't access the promos on the "unidentifiable" app. And I can't add any Hookup purchases either, even though it shows the Hookup rewards is registered to me online. Any help from customer service? Nope....I've sent three emails since December, called the customer service number twice and they were just as baffled as me. All I was told was "there's been a glitch with the app". Not impressed, and not impressed with the lack of response to emails or further follow up from customer service. Don't waste your time with this lousy app...the employees at my local stores are extremely helpful and polite, which is why I continue to shop there for my sons.
Nothing but frustration
I recently downloaded this app after I found out about the Hookup points. I shop their frequently and after my last visit they said you can't use the points in the store. Nobody told me that! So I tried to use my hookup points through the app and it only shows things that a) require a ton of points and b) nothing that I would ever want. I was told you could use points on clothing but it doesn't even let me do that! There is no "redeem" next to anything, ever :( Very dissatisfied with this app. No replies from customer service either.
Love the store, hate the app
The app is extremely faulty and buggy. The layout needs to be fixed. It doesn't feel like an app when I'm on it, it feels like I'm on a tillys website with how long everything takes to load and how buggy and inconvenient everything is. I makes me not even want to shop through the app anymore. NEEDS TO BE FIXED