The updated Tim Hortons app is everything you love about Tim Hortons — now easier, faster, and more personal. Enjoy the convenience of Order & Pay, earn and spend Tims® Rewards, quickly customize your order in the app and find the latest targeted offers -- all through your phone!
Mobile Order & Pay
Select and customize your favourite food and drinks, choose your preferred Tim Hortons location, and pay from the app. It’s now that easy to order your favourite Tim Hortons items from your phone.
Add recently ordered items with one tap. Customized orders are saved on your menu so you can get your order just the way you like it.
After just seven eligible purchases, receive your choice of a FREE coffee, tea or baked good. Keep checking for more special offers to come. It’s time to reward your routine!
Scan for Tims® Rewards
A digital version of your loyalty card that you can scan easily when ordering in the restaurant – never miss an opportunity to earn rewards.
Scan to Pay
Save time and pay for your order right from the app -- no need to carry cash or a credit card!
Take Out, Dine In or Drive Thru
Choose your pick-up method. Payment is completed in-app, so you can grab your order to go, or dine in with us. Your choice.
In this update, we have made a few bug fixes to improve app performance and stability throughout your mobile ordering process. – Tims Team
Ratings and Reviews
Update: as this is my first use I feel like I should point out that I got to the drive thru and said “I placed an app order under the name ...” and got a “ohhhhh..... just pull up.... the app is really problematic....” so as I wait in line we shall see if I get my order or not
I Will admit this is my first use of the new app, as I had given up on the old app and didn’t realize there was a new version. Ordering was fairly easy, though there aren’t great descriptions of what the food items are. Mixed berry oatmeal... is it just plain oatmeal with berries on it? There also doesn’t seem to be a way to customize and say add sweetener or anything to something like oatmeal. I like having an app so I can browse the menu before arriving but so far this one doesn’t seem to offer much benefit to using it Versus ordering in store. Also, why no perks for app ordering etc like there are from some of your big competitors in the coffee/breakfast market
This app is convenient but there are a major flaws. It gives you the option to order a bagel but that’s about it! I can’t choose if I want it toasted or extra toasted (which Is how I like it), it doesn’t give you an option for butter, and when I try to do plain cream cheese it tells me it’s not available. It doesn’t allow you to load money or pay from your phone until after you place an order ahead. Once I was able to load money I tried paying with the app and they told me it wouldn’t work and didn’t even know how to work it. Why give the option if you can’t even use it? They need to rethink this whole thing! Part of the reason I would go to Starbucks was because of their app. I didn’t need my wallet and if for some reason I didn’t have my card or wallet I didn’t need it, i could add money whenever and I could pay with no problem.....
Great idea, but needs support for all menu items
I’d love to be able to reorder my standard 10 sour cream glazed Tim Bits, and my chosen dozen donuts. The app is well laid out and responsive.
Unfortunately, the only Tim Bit option I seem to have is a multi-pack, and the donut selection is missing the raspberry filled frosted donut, not to mention many, many other flavors (eg canadian maple, maple glaze, vanilla cream, etc). I wouldn’t mind if it was just missing the seasonal things like pumpkin spice, but this is unfortunately useless to me as-is.
Here’s hoping for an update to add all the missing items! Alternatively as another reviewer pointed out, a simple notes box to write in the missing items would be a reasonable work around.
I didn’t get to the point of payment, but it would be great if Apple Pay was supported if it is not already. :-)
On a side note, after giving permission to use location to select my nearby store, it jumped straight to picking out items. I was expecting a confirmation of the location selected. As-is, I was nervous that one was automatically selected and I don’t know if it was the right one. However, as I mentioned I didn’t go past selecting items, so maybe that was handled later (but if so, why ask for location permissions up front?).
- Tim Hortons
- 77.6 MB
- Food & Drink
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Tim Hortons Inc.
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With Family Sharing set up, up to six family members can use this app.